Storage Discovery Pre-requisutes
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‎09-17-2013 05:33 AM
I am bit new to Service Now Discovery.
Wanted to know what are the pre-requisites for storage discovery ...i.e credentials, ports etc ?
Would be really helpful if someone can share the experience on how to get this done.
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Discovery
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Service Mapping
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‎09-19-2013 01:43 PM
we use a Linux box with something called Data ONTAP SMI-S Agent installed to it. (http://www.netapp.com/in/company/leadership/industry-standards/smi-s.aspx)
We then scan that Linux server and it picks up the NetApp storage appliances. I've attached an image of what that discovery looks like.
I created a new discovery behavior called NetApp which uses the functionality definition of SLP & CIM. Also, I had to create a "CIM" type of credential for the 'root' user of ONTAP (not the Linux box but the software; both have login accounts).
So, if your storage admin has no issue with ONTAP that is a good way to discover NetApp devices.
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‎09-24-2013 02:37 AM
Thanks a lot.
Also it would be really helpful if we have any document which lists the supported devices for storage discovery.
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‎09-24-2013 07:24 AM
If the device meets these requirements then we should be able to discover it..
http://wiki.servicenow.com/index.php?title=CIM_Discovery#Storage_Components
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‎02-20-2014 11:03 AM
Did you get any relationships for the storage devices like server to application or any?