Storage Discovery Pre-requisutes
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‎09-17-2013 05:33 AM
I am bit new to Service Now Discovery.
Wanted to know what are the pre-requisites for storage discovery ...i.e credentials, ports etc ?
Would be really helpful if someone can share the experience on how to get this done.
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Discovery
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Service Mapping
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‎05-24-2017 08:21 AM
I'm using a CIM admin credential to discovery storage via an SMI agent, but the storage devices (EMC vmax and even netapp systems) the NAME is populated with the serial number. Any thoughts on if this is on the discovery/SNOW platform side, or something the storage team needs to do on their end?
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‎09-19-2017 02:45 PM
Dear Drew,
Where do you configure CIM Credentials ? we are trying to discover SAN/NAS storage devices so need help in understanding how to achieve it using CIM discovery.
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‎09-20-2017 09:11 AM
I was gathering data for EMC storage devices. I'm not super clear on how all this works under the hood (its a bit of voodoo at times), but anyway, the storage team has a windows box win an SMI agent installed. They configure it to "know about" whatever storage devices they want to monitor/manage on that SMI agent. I run discovery against that Windows server, it recognizes there's an SMI agent and can log in with the credentials they provided me.
We were never able to address the S/N as name issue and other priorities came up.
