Syntax Error: unexpected argument "snc_func_1()" Exit status: 1 when discovering f5 device

[Alessio Onofri1]

When discovering an f5 device, we got this error from the UNIX-Classify and is not able to launch additional probes, patterns.

Syntax Error: unexpected argument "snc_func_1()"
Exit status: 1

[Ashutosh Munot1]

Hi,

Seems the shell is not supported on the Unix or linux server.

Also if you use other shells other that what servicenow oob supports then you have to add it into MID Server properties. 

Thanks
Ashutosh

[Alessio Onofri1]

done that, got the same error, actually followed the procedure from hi portal: https://hi.service-now.com/kb_view.do?sysparm_article=KB0781036

[Ashutosh Munot1]

So is this solved or still the same issue?

Thanks,
Ashutosh

[Alessio Onofri1]

no, got the same error