
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-14-2020 03:56 PM
Hi Everyone,
We have multiple Linux and Windows appliance provided by different vendors, we are manually collecting them. I am looking for the right table to store these appliances in CMDB.
Thanks in advance.
Solved! Go to Solution.
- Labels:
-
Discovery

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-14-2020 07:49 PM
Hi Karim,
Computer [cmdb_ci_computer] is the correct table for your client Appliance types.
Please find below thread for detail understanding:-
ServiceNow has a lot of documentation on this, look through this for additional help:
CMDB categories on also called CI class which is what I described previously.
CMDB model categories are associated to a CI class and are part of the Asset Management module. check this article out:

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-14-2020 07:49 PM
Hi Karim,
Computer [cmdb_ci_computer] is the correct table for your client Appliance types.
Please find below thread for detail understanding:-
ServiceNow has a lot of documentation on this, look through this for additional help:
CMDB categories on also called CI class which is what I described previously.
CMDB model categories are associated to a CI class and are part of the Asset Management module. check this article out:

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-08-2020 10:56 AM
But I have an issue here with assuming ci_computer default for appliance without checking into WHAT TYPE of appliance we are referring to. Because how about firewalls that are appliances but ci class-ified as Linux Server (cmdb_ci_server_Linux_Server). Would that not be preferable with additionally checking the appliance checkbox for the hardware? Please see below for appliance checkbox -i have scratched out any proprietary information in respective fields.