Hi,As we aware, the Discovery tool scans the Out-of-Band devices and shows the Host under the cmdb_ci_outofband_device table. However, my question is when we get into the related Host(Server) from there we cannot see the related Out-of-band device. W...
SCCM discovery matching of existing CIs For those running SCCM Discovery for workstations, I am trying to determine the match scheme being used. The only attribute in the mapping with coalesce enabled is on sys_id. That makes no sense as there are ...
I have developed a onLoad client script in application scope. It was working fine when I run it in global , but in application scope following commands are not working: g_form.setReadOnly('owned_by', true);g_form.setReadOnly('sys_user', true); is the...
I have some questions regarding the property "evt_mgmt.alert_reopens_incident". Because we had the idea to not do nothing and let the operator decide what do to with the Alert. But to my surprise - when setting the value to "Do nothing" and new event...
Trying to do service map for a web application that services the public. Can I achieve the service map by top-down discovery? And how should I setup the mid server? The service contains:1. a public domain name /URL and associated public IP address2...
I've been running discovery on a certain IP address without success. Upon reading the SNMP input payload, I found <sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.8072.3.2.10</sysObjectID>And 1.3.6.1.4.1.8072.3.2.10 was not found i...
I have a requirement, where i have block all the software data coming to CMDB SPKG class through Intune Integration Related to Mobiles where "device type" are androidiPadiPhoneandroidForWork i have blocked using ETL as But the data becomes 'ignore'...
I have successfully configured the SolarWinds integration plugin. The issue I am having is in SolarWinds I cannot see any incident details it is blank. If I give the integration user the "admin" role all of the fields show up fine. So it seems like ...
Hi, We have a variable in a catalog item called oos_end which is a date/time field. We need to stop people setting this field to a date in the past - apparently common sense isn't the answer. nor is sacking the culprits - so I'm looking at a Catalo...
Hi, Discovery is not updating the object_id of a CI record even if it shows in the Discovery log. What could be the possible reason?(Pattern name - Windows OS - Servers) Regards,Priyanka.
Is there any OOB integration between ServiceNow and HPE Oneview?CheersMark Tuffey
objective: discovery and classify a Nasuni linux file server that utilizes SNMP MIBs.possible issues with discovery: 1. unsure about credentials to the server (which we'll work on). 2. uncertain about loading a MIB main question is regarding MIBsAtt...
Out of box, ServiceNow does not give us the ability to scan and classify AS400 devices. However, if your AS400 administrator is willing to open SSH on the boxes, then you can create probes and sensors to do the work just like as if it was a Unix mach...
Hi I am having issue in resolving task 09 for CMDB. I created two separate reconciliation rule for LANDesk and ServiceNow. But still getting the error Did you create a Reconciliation Rule from the CI Class Manager for the Windows Server that include...
Im working in the CMDB Dashboard and I have created this interactive filter to search by CI Class. So far I managed to update the tables below ( duplicate, orphan and stale) after applying a filter but how can I also update the scorecards numbers ? A...
