Table name of - Probable root causes

Hariharan_A
Mega Guru

Hi,

In the Alert table, we are able to find Probable root causes in the related links.

I would like to know in which table this Probable root cause lies.

 

A screen shot is attached for reference.

Hariharan_A_1-1677070286591.png

 

Thanks in advance.

 

 

 

 

 

 

 

1 REPLY 1

Rahul Priyadars
Giga Sage
Giga Sage

I think i recently posted something on Similar line-->https://www.servicenow.com/community/itom-forum/probable-root-cause-event-management/m-p/2474026

Table Name- em_root_cause

This table is used to keep Root Cause Alert Data when Alert Correlation is done. Just a sample snapshot of this table.

 

RahulPriyadars_0-1677124529089.png

 

Hope This helps

Regards

RP