Table name of - Probable root causes

Hariharan_A
Mega Guru

‎02-22-2023 04:54 AM

Hi,

In the Alert table, we are able to find Probable root causes in the related links.

I would like to know in which table this Probable root cause lies.

 

A screen shot is attached for reference.

Hariharan_A_1-1677070286591.png

 

Thanks in advance.

 

 

 

 

 

 

 

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Rahul Priyadars
Tera Sage

‎02-22-2023 07:55 PM - edited ‎02-22-2023 07:57 PM

I think i recently posted something on Similar line-->https://www.servicenow.com/community/itom-forum/probable-root-cause-event-management/m-p/2474026

Table Name- em_root_cause

This table is used to keep Root Cause Alert Data when Alert Correlation is done. Just a sample snapshot of this table.

 

RahulPriyadars_0-1677124529089.png

 

Hope This helps

Regards

RP