I have successfully created tag based application service with key value pairs created and even the map is showing it correctly. But now I have more CI assigned with same key value pair but after recalculating the CI's are linked to service.
Steps taken
1) Key value pair is created : keys- Environment , Application Service number and Value - Production, SNVCXXXX
2) Clicked manually update candidates and did recalculate service related link on Application service form but CI's are not showing in the map
3) But when I checked List tagged CI's the CI are listed but when checked svc_ci_assoc table there are no records created for it.
4) I have cleared Key value pair and also recreated it and checked nothing worked.
Am I missing something ?any suggestion is appreciated .
Thanks in advance
Sushma
