Telephony Service Mapping

[Alex Cason]

Just after some expertise really or advice on anyone who has mapped their telephony service within a business at al and how they went about it?

[Abbas_5]

Hello @Alex Cason,
Please refer to the below link:
https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/service-mapping/c...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik