The Operational Intelligence (com.snc.sa.metric) plugin required for event collection via MID server ?

Rajesh155
Kilo Contributor

Hi All,

Is the Operational Intelligence (com.snc.sa.metric) plugin required for event collection via MID server (metrics data not required)?

As per the docs, it is mandatory to enable MID web server to push metric data & events to snow. Please help!!

 

Please help with any documentation related to event collection to the MID server via webservice API other than servicenow doc.

 

Thanks!!!

1 ACCEPTED SOLUTION

Other then this:

https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/event-management/task/configure-em-context-extension.html

No there isn't anything else on it but it doesn't call out requiring that plugin so I am almost 100% sure it doesn't require it. Thanks and if this is answered please mark the answer correct.

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7 REPLIES 7

Hi Rajesh/robertgeen,

 

Did the event collector functionality worked for you without mid websever extension plugin enabled?

If yes , the documentation suggests using "http" to reach out to Mid server.

ex- http://<MID_Server_IP>:<MID_Web_Server_Port>/api/mid/em/inbound_event?Transform=TransformEvents_MidJsonGeneric

 

Can we enable "https" for the same url format.

Do you know about operational intelligence and metric intelligence configuration

kiranr028454885
Tera Contributor

I want to know the full configuration regarding Operational Intelligence, Is there any video or document regarding the Operational Intelligence configuration.