There is no cis are discoverd in (Database class) but data present in instance and Catalog class.

Kishor O
Tera Sage

‎02-26-2024 07:20 AM - edited ‎02-26-2024 07:29 AM

For the mssql database after discovery I am able to see cis in 

MSFT SQL Instances [cmdb_ci_db_mssql_instance] and MS SQL DataBases [cmdb_ci_db_mssql_database] but there is no data present in cmdb_ci_database (Databases) class.

How we can get data for this table any help is appreciated.

 

Thanks,
Kishor Otepadpu

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AJ-TechTrek
Giga Sage
Giga Sage

‎02-26-2024 07:42 AM

Hi @Kishor O 

 

CMDB_CI_Database is parent class like CMDB_CI_Server , Hence when you are running discovery, Record are created in Child Class Like Windows and Linux hence same behaviour works for Database class as well,

 

Here Child Class of Database Classes is  MS SQL DataBases [cmdb_ci_db_mssql_database] and then relationship build withMSFT SQL Instances [cmdb_ci_db_mssql_instance].

 

Refer the below documenatations.

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/discovery/refe...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

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