Translation of configuration item

karthik65
Tera Guru

Hi ,

 

I need to Translate the configuration item application(CMDB_CI_Appl) values listing in the servicenow portal with Dutch and French. Please let us know?

4 REPLIES 4

Kieran Anson
Kilo Patron

Hi,

Do you require just the name to be translated? An option would be to add a new field of type 'Translated Text' which you can then leverage the multi-lingual capabilities of ServiceNow.

 

Translating text fields (servicenow.com)

@Kieran Anson  I have set a reference qualifier for subcategory to list CI with some category.  Now i need to translate the CI listed on the catalog item.
When i try to configure translated text in CMDB_CI_APPL table for field name as Name and set the language, Document to the corresponding CI. It doesnt in the catalog item when i switch language and see the choices listed.

karthik65
Tera Guru

@Kieran

It is not working for the Translated Text if we configure

 

Can you expand, simply saying 'not working' is really hard for the community to be able to provide you with support