TROUBLE SHOOT DISCOVERY
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‎12-28-2022 09:35 PM
GUYS , HOW TO TROUBLESHOOT DISCOVERY OF CI PLEASE HELP
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‎12-28-2022 11:04 PM
Hi @ARAVIND22 ,
A great way to categorise the issues so they become more manageable and Berny correctly suggests on prioritising these. For example, classification/identification issues will have higher priority because it could mean CIs not being created in the CMDB but a single command failing in the exploration phase might mean only one attribute is missing.
Even though the videos in this link are from a few years ago, I think they are still worth watching for some of the more common issues:
5-part series on Troubleshooting a failed Discovery
The identification is the area that has most changed due to a new identification engine so you might not see the exact errors shown in the second half of that video. And of course, in more recent releases more and more discovery patterns have been added. But I think all the other information is still useful.
It depends on what type of issues you're having. If there are a lot and there's some key foundations issues, then calling out a project may be the best idea. Discovery and CMDB is an ongoing journey. Having said that you can also apply a KANBAN methodology to address what's the most critical and important for the organization first.
You can refer to these links : Troubleshooting a failed Discovery
