Trying to remove request approval ui action from standard change

[RBlor]

Hello,

we added an "assess" stage  to our standard change but now i have the "request approval" ui action showing

I would like to hide the "request approval" UI action from standard change but my condition doesn't seem to work:

condition:
gs.hasRole('itil,sn_change_write') && new ChangeFormUI(current).isAuthorizeAvailable()&&type!=standard

any idea why it is still showing?

ui action condition

[Sagar Pagar · Accepted solution]

Hi @RBlor,

Try this updated condition as  -

gs.hasRole('itil,sn_change_write') && new ChangeFormUI(current).isAuthorizeAvailable() && current.type!='standard'

or

gs.hasRole('itil,sn_change_write') && new ChangeFormUI(current).isAuthorizeAvailable() && current.type=='normal' || current.type=='emergency'

Thanks,

Sagar Pagar

[RBlor]

nope didnt seem to work. any other ideas?

[jaheerhattiwale]

@RBlor There are 2 issues in the condition line. One is hasRole function accepts only one parameter and second is type!=standard should be current.type!='standard'

So the condition line should be changed as below:

(gs.hasRole('itil') || gs.hasRole('sn_change_write')) && new ChangeFormUI(current).isAuthorizeAvailable() && current.type!='standard'

Please mark as correct answer if this solves your issue.

[RBlor]

thank you but nope didnt seem to work...