UI button needs clicking twice

[scottjus82]

Hey guys,

I have a UI button on my change form that for some reason needs clicking twice to progress. All the button does is change the phase, it requires the change ticket to be in a specific phase.

When I click the first time the phase state does not change, on the second click it does and moves to the next phase.

What is causing this?

Its hopefully the last "quirk" to get done before UAT testing.

[scottjus82 · Accepted solution]

Hi all,

Thanks for the help on this one. It has ended up being a conflict with the work flow. We hid one of the fields if the change was internal and the workflow was waiting for an answer to continue. Whilst I had noticed that I was thrown by the fact a second click of the button changed the phase and state as required (but the workflow didnt continue) adding another If statement to the workflow asking if was an internal or external change did the trick.

Again, thanks for the help.