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Classification Criteria for SNMP Devices

I'm trying to wrap my head around classification criteria and how it works. I mostly use SNMP OIDs to classify devices, but we have many that have the standard unusable OID "1.3.6.1.4.1.8072.3.2". I've used sysDesc as a criteria for one device which ...

Community Alums by Community Alums  
  • 1622 Views
  • 4 replies
  • 0 helpfuls

Tags in Azure Change processing

We are leveraging Azure change processing to get Azure Events into ServiceNow. Change processing will bring the events and update or create a CI. But is there anyway for Azure change processing to bring in the Tags of the CI that is getting updated o...

Jithin1 by Tera Contributor
  • 703 Views
  • 3 replies
  • 1 helpfuls

please help me with learning - Service Mapping Advanced Simulator

I am stuck in Task 12: Create Pattern Identification section for JBoss WildFly Part 2Step 5 - Set configuration file name- Use Parse Variable operation to parse the output from commandLine and find the location of the configuration file (defines wher...

Raju by Tera Contributor
  • 503 Views
  • 2 replies
  • 0 helpfuls

External Credential Storage - Credential ID pass parametters

Hi Community!I am trying to use a custom Jar File to develope a external credential storage.I have 3 questions:1.- The field called "Credential ID" is used to pass parameters into the Jar File?if I want to pass, more that 1 parameter into the Jar fil...

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AB6 by Tera Contributor
  • 529 Views
  • 2 replies
  • 0 helpfuls

Computer Room AC (CRAC) Discovery

Hi All,Wanted to check regarding "Computer Room AC (CRAC)" Discovery. Has anyone implemented this? I don't see a table "cmdb_ci_crac" in the SNMP classifier drop down menu. Quick response is highly appreciated! Thanks & Regards,Amreen.

ESX location getting overidden

Hi Team, I have one vCenter server on ABC location and one ESX server on XYZ location.ESX Server is is built on vCenter server, so when discovery run for vCenter CI then it discovers ESX server as well.We have ABC location configured on vCenter disco...

JessicaED by Tera Contributor
  • 326 Views
  • 1 replies
  • 0 helpfuls

Create Tag based maps using script or ETL

Hi, I have a requirement to create tag-based maps from the tags coming from an integration I want to automate the process by creating the maps from ETL.Does anyone have any reference on how can I create a tag-based map from a script or from ETL. Rega...

How to setup Reconciliation rule in the servicenow instance

Hi All,We are using the OOB Identification rules in Servicenow instance, and have below queries. 1. How to select the attributes while defining the Reconciliation rule? it should be all? if not, how to check which are the attributes we need to keep f...

learn nv by Tera Contributor
  • 574 Views
  • 2 replies
  • 0 helpfuls