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Display an attachment on catalog item

Hi,  I want to be able to show menus for our catering catalog item so when the people selecting their food choice, they can review the attached menus to decide.   I have attached the file to the catalog item itself and it doesn't show when I 'Try It'...

madeves by Kilo Contributor
  • 10282 Views
  • 5 replies
  • 26 helpfuls

Is 240k CI's for Hardware Templates Normal?

My company has recently begun its journey into the world of CMDB and ITOM. Last week I started a base scan of our Azure subscriptions and on the cmdb_ci_compute_template table, we've discovered 240,000 CI's that appear to just be base machine templat...

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Discover Plugin not installing

You recently requested the "Discovery" plugin to be activated on your personal development instance: dev346823. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community. P...

Alert Management Rule triggered on age

Its my undertanding that alert management rules only trigger on a update to the alert record.   Is there a way to leverage an alert management rule based on the age of the alert?  example increase severity if open after 30 minutes.   My guess is no s...

StephenM by Kilo Guru
  • 1090 Views
  • 7 replies
  • 1 helpfuls

Discovery Report

Hi Team, I am doing IP sub-net based discovery which includes Windows Server, Linux Server, IP Switches, VCenters. Credential for all these devices were configured and tested successful. Now I want to generate a report of all the devices discovered w...

CyberArk External Credential Resolver

Hi, we want to use our CyberArk Credential Storage without installing AIM API Client. Therefore we followed the documentation (https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/product/credentials/concept/external_cred_storage_co...

PaKe by Kilo Sage
  • 400 Views
  • 3 replies
  • 1 helpfuls