Hi All, Is it necessary to have discover "installed certificates" when we have unique certificates discovered via CA? When unique certificates are discovered via CA based discovery, will that also discover installed certificate in installed certifica...
Hello, In Event Management, when an alert is generated due to a threshold breach, I notice that even if an event with Severity = Clear is received afterward, the alert is not closed. Is this expected behavior?Do I have to rely on the IDLE time settin...
As I am following below document for Integrate Azure Monitor with OAuth authentication While integrating with a different tenant ID, the integration is successful and events are being received. However, when configuring the same OAuth entity again, I...
Hi All, I have few queries regarding Service Mapping:Can I include relationships in the map like windows server to vminstance?How can I exclude decommissioned vminstance or servers from the map?In the mapping, how can I specify which classes I want t...
Hi All, In location table(cmn_location),There are duplicate locations based on same names and this is referenced in other tables like incident ,cmdb, change etc.What should be the best approach to deduplication or clean up the locations .Would it be ...
Hi,I am trying to fetch information from Intune to ServiceNow using Service Graph Connector and for that followed the guided setup. Now, as per the out-of-the-box solution, it is not fetching a few fields for e.g Last Scanned Date. How can I customiz...
Hello!The client I'm working with, unusually, installs software on Linux Servers without RPM. Therefore, horizontal discovery isn't detecting the software installed on these endpoints.I'd like to recommend ACC-V as an alternative in this case. But I ...
There's a requirement to integrate AWS events with ServiceNow for event management. I have used below link to configure the topic in AWS. link: https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/event-management/ta...
Hi All, I'm wanting to import OEM data to CMDB, has anyone setup or has example discovery for importing OEM data, for example hostnames, Ip addresses, tags, etc,.. from OEM - with the possibility of using OEM's emcli commands? My OEM knowledge is lim...
Hi All, Has anyone done the discovery of Huawie devices? Be it swtich, firewall, VM, Vsphere etc.. And has anyone integrated to their available solution to fetch the inventory and update in ServiceNow?
Hi all, I am working on using ACC-V (Agent Client Collector) to get data on installed software usage and metering. Having addressed the pre-requisites I now need to install the Osquery daemon on a test laptop. I intend to use the script provided in...
Hi Team, I am new to Service Graph Connector (SGC) for Microsoft Azure and would like some guidance to understand it better. Specifically, I am looking for: Step-by-step process to set up and configure the Azure connector in ServiceNow (from Azure ap...
Hi All,We have a requirement to discover the Converged Infrastructure Devices and currently the Converged Infrastructure are getting discovered in ESX Server or Nutanix host depending on the device. However, there is a class for Converged Infrastruct...
Hello team, I got this requirement for Performance analytics....im new to this topic...can someone please help me in building this logics for these 6 KPIs KPIDescriptionTargetNotesCI Completeness Score% of assets (CIs) with mandatory fields populated...
While working on discovery I am getting the following error message Error during execution of Windows command: executeQuery -Namespace root/Microsoft/SqlServer -Query "SELECT Name FROM __NAMESPACE" due to com.snc.automation_common.integration.excepti...
