Unable to delete tables and data when un-installing a scoped application

Endmost
Tera Expert

Hi,

I am trying to un-install an application comes from the Store. But the "Retain tables and data" checkbox can't be de-selected. I have found some articles saying need to delete the import set tables first before it can be de-selected, but there are no import set tables came with the application. I guess it could be related to the "Fields defined on tables outside of this application", but have no idea of what is it about. Any suggestion?

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You are uninstalling the application: Data Collection for ... 

Table(s) in this application: 11   (Show tables)

Record(s) in this application: 720

Fields defined on tables outside of this application: 2

[v] Retain tables and data   
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Thanks,
Endmost
2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Endmost 

I don't think it's possible to uncheck

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

Is that because of "Fields defined on tables outside of this application"? If yes, can we figure out the tables containing these fields and delete them?

Thanks,

Endmost