Unable to discover Microsoft Certificates

NRatcliff
Tera Contributor

I am trying to use ServiceNow discovery to discover our Microsoft certificates across our estate.

Whenever I run discovery using a schedule set up using the instructions provided in the SN docs as well as some community posts, the job runs but then immediately ends with no certificates discovered.

I have attached screenshots of the schedule i have created. The only field i have not populated is the "Proxy Host" field as this was left blank in the community post that I followed.

Currently schedule is set to on demand for testing, and the two patterns cover our two internal CA servers. Their names and IP addresses have been redacted.

1 ACCEPTED SOLUTION

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0958687 for more information.

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4 REPLIES 4

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB1002814 (HI login required) for more information.

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB1096137 for more information.

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0958687 for more information.

The SN Nerd
Giga Sage
Giga Sage

I had to add the server as a proxy host as per this work instruction. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1096137

This is missing from all the documentation...


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022