Unable to Find or Activate Core Discovery Plugin (com.snc.discovery) in Australia PDI
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8 hours ago
Hi Community,
I am currently using a Personal Developer Instance (PDI) running the Australia release of ServiceNow. I am trying to practise ITOM Discovery and configure the complete Discovery process as part of my learning.
However, I am unable to find or activate the core Discovery plugin (com.snc.discovery) in my instance.
Here are the steps I have tried:
Searched for com.snc.discovery in Application Manager → All Available Applications.
Navigated to System Definition → Plugins and searched for Discovery.
Accessed the plugin registry through sys_plugins_list.do and searched using the condition Name contains Discovery.
Found only the ITOM Discovery License plugin (com.snc.itom.discovery.license).
Also found Discovery-related Store applications such as Discovery Admin Workspace and Discovery and Service Mapping Patterns, but not the core Discovery plugin.
I understand that ITOM Discovery License is a licensing-related plugin and does not provide the actual Discovery functionality.
My questions:
Is the core Discovery plugin (com.snc.discovery) available for activation in Australia-release PDIs?
Is there any additional plugin or dependency that needs to be installed before the core Discovery plugin becomes available?
Can the Discovery plugin be requested or activated for a PDI for educational and hands-on practice?
If Discovery is not supported in PDIs, is there an alternative way to get a developer or learning instance with Discovery enabled?
I would appreciate any guidance from ServiceNow experts or community members who have successfully configured Discovery in their PDIs.
Thank you for your support!
