Unable to install ACC in RHEL 9.0

Nilanjan1
Mega Sage

Dear All, 

Hope you are fine. I am in a bit of an issue. We are trying to get the latest version of ACC 4.0 installed in the Linux Machine with a RHEL version of 9.0, we are going through a single line installation. It seems to be failing every time with the following error. Can someone please help in getting it resolved ? It will be a great help ! 

 

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9 REPLIES 9

SK Chand Basha
Giga Sage

Single Line Agent Installation

 

 

Install unZip tool -> sudo yum install unzip

 

 

 

ACC_API_KEY=Api _key ACC_MID=wss://<IP Adress>:port/ws/events bash -c "$(curl -L https://demo.service-now.com/api/sn_agent/agents/install_agent)"

 

sudo tail -f /var/log/servicenow/agent-client-collector/acc.log -> To view Logs

 

sudo vi /etc/servicenow/agent-client-collector/acc.yml -> To view Agent File

 

systemctl status acc -> To see status

 

systemctl restart acc

 

Esc wq! -> To exit from the yml file

 

^C -> Exit

Hi @Nilanjan1 

 

If this solves your issue please mark it as Accept Solution

@SK Chand Basha , I know the installation steps.... but the actual issue was not with the installation steps but unzip application was not present.  I have marked your answer as helpful. 

You have to install unzip tool 

Sudo apt install unzip

@SK Chand Basha I did that thank you before this thread was even answered I did that and it worked..anything else you want from me-.