Unable to install ACC in RHEL 9.0
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09-05-2024 06:18 AM
Dear All,
Hope you are fine. I am in a bit of an issue. We are trying to get the latest version of ACC 4.0 installed in the Linux Machine with a RHEL version of 9.0, we are going through a single line installation. It seems to be failing every time with the following error. Can someone please help in getting it resolved ? It will be a great help !
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11-02-2024 07:07 AM
Single Line Agent Installation
Install unZip tool -> sudo yum install unzip
ACC_API_KEY=Api _key ACC_MID=wss://<IP Adress>:port/ws/events bash -c "$(curl -L https://demo.service-now.com/api/sn_agent/agents/install_agent)"
sudo tail -f /var/log/servicenow/agent-client-collector/acc.log -> To view Logs
sudo vi /etc/servicenow/agent-client-collector/acc.yml -> To view Agent File
systemctl status acc -> To see status
systemctl restart acc
Esc wq! -> To exit from the yml file
^C -> Exit
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11-03-2024 06:34 AM
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11-03-2024 10:24 AM
@SK Chand Basha , I know the installation steps.... but the actual issue was not with the installation steps but unzip application was not present. I have marked your answer as helpful.
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11-03-2024 06:16 PM
You have to install unzip tool
Sudo apt install unzip
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11-04-2024 02:55 AM
@SK Chand Basha I did that thank you before this thread was even answered I did that and it worked..anything else you want from me-.