Unable to resolve payload error on Linux server "Failed Exploring CI Pattern"

[hyama]

Error below in Linux server pattern.

Payload Processing ＞Identification Engine Paylood Sanitization

There is problem to build the Sanitized Payload. Identification Engine error:....

Proposed solution:

Navigate to 'Metadata Rules Editor'

if the failed CI type is include CI (e.g. Tomcat War) look for it in the 'Containment Rules' area.

if not found, a rule should be added.

Missing identifer entry ci type : cmdb_ci_lvm_pool_member.

Go to 'CI Identifiers' from the navigation pane and add the needed entries.

In payload no relations defined for dependent class [cmdb_ci_lvm_pool_member] that matches any containment/hosting rules:[cmdb_ci_storage_pool <- Members <- cmdb_ci_storage_pool_menber].

In the metakdata editor, there was no cmdb_ci_lvm_pool_member, so I would add it, but I don't know what to add.

Please let me know how to respond to similar errors, etc.

Thank you.

[Abbas_5]

Hello @hyama,
For similar kind of issue, please refer to the link below:
https://www.servicenow.com/community/itom-forum/how-to-solve-failed-exploring-ci-pattern-pattern-nam...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[hyama]

@Abbas_5 

Thank you for your reply.

The method you linked to did not solve the problem.

It was helpful as a way to deal with the problem.

[Rahul Priyadars]

Similar error for different CI Class --Let See if this helps you.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0779936

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0868554

Regards

RP

[Vuppari Krishna]

I am facing similar issue, any solution for this