Unable to resolve payload error on Linux server "Failed Exploring CI Pattern"

hyama
Tera Contributor

 

Error below in Linux server pattern.

 

Payload Processing >Identification Engine Paylood Sanitization

 

There is problem to build the Sanitized Payload. Identification Engine error:....

 

Proposed solution:

Navigate to 'Metadata Rules Editor'

if the failed CI type is include CI (e.g. Tomcat War) look for it in the 'Containment Rules' area.

if not found, a rule should be added.

Missing identifer entry ci type : cmdb_ci_lvm_pool_member.

Go to 'CI Identifiers' from the navigation pane and add the needed entries.

In payload no relations defined for dependent class [cmdb_ci_lvm_pool_member] that matches any containment/hosting rules:[cmdb_ci_storage_pool <- Members <- cmdb_ci_storage_pool_menber].

 

In the metakdata editor, there was no cmdb_ci_lvm_pool_member, so I would add it, but I don't know what to add.

Please let me know how to respond to similar errors, etc.

 

Thank you.

 

 

 

 

 

4 REPLIES 4

Abbas_5
Tera Sage
Tera Sage

Hello @hyama,
For similar kind of issue, please refer to the link below:
https://www.servicenow.com/community/itom-forum/how-to-solve-failed-exploring-ci-pattern-pattern-nam...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

hyama
Tera Contributor

@Abbas_5 

Thank you for your reply.

The method you linked to did not solve the problem.

It was helpful as a way to deal with the problem.

Rahul Priyadars
Giga Sage
Giga Sage

Vuppari Krishna
Tera Contributor

I am facing similar issue, any solution for this