Understand term "node" in Event Management lisence usage
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‎09-21-2018 01:43 AM
I have read this about license usage in Event Management:
"Event Management is licensed based on the number of nodes that can send events to the instance directly or through a third-party monitoring tool during the last year"
"Event Management Node Count job calculates the number of unique nodes that send event information"
"All nodes that send event information are counted, whether the alert generated from the event was bound to a CI or not"
I would like to understand what is then meaning of "node".
An example would be a Virtual Machine that has a couple of Weblogic Clusters, and every Weblogic Cluster has a couple of instances and all this resources sends events to Event Manager.
What is the meaning of "node" ???
a) the server??? (1 node)
b) every Weblogic Cluster???? (2 nodes)
c) every Weblogic Instance???? (4 nodes)
Thanks for everything!!!!
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‎09-21-2018 04:11 PM
As always I would say to ask your account rep but in this case they are referencing a server not the instances of software on it. Your node count is based upon the amount of infrastructure (servers for example) that will be sending events in. Thanks.
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‎09-22-2018 08:13 AM
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‎09-22-2018 03:44 PM
If you think you have found your answer please mark it as the answer so other searching in the future can find it. Thank you.
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‎09-22-2018 05:56 AM
There is information located here - https://docs.servicenow.com/bundle/london-it-operations-management/page/product/event-management/task/license-usage.html
I was told that the Node count for EM licensing is independent of CI binding, which I found surprising.
The other gentleman is correct tho, you should always run these things past your Sales or Account rep.