What is the "MID Server Management" supported application for?
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10-21-2025 07:26 AM
What is the "MID Server Management" supported application for? Should it be added to MID Servers?
Thanks,
Gary Minnick
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10-21-2025 08:10 AM
The MID Server Management application is used to handle communication and data movement between your ServiceNow instance and external systems like databases, applications, or services. It basically lets ServiceNow connect safely with systems behind your firewall for Discovery, Orchestration, Integrations, and Service Mapping.
You can check full details here, it explains everything clearly:
Hope this helps!
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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10-21-2025 11:28 PM
Hi @garyminnick
The "MID Server Management" is an application that uses the MID (Management, Instrumentation, and Discovery) Server to enable secure communication between a ServiceNow instance and an organization's local network and systems. It supports key functionalities like Discovery (identifying IT infrastructure), Orchestration (automating tasks), and Integrations (connecting with other applications) by acting as a secure bridge for data movement behind a firewall.
Below are few resources that provide details around the ServiceNow MID Server component.
- https://www.servicenow.com/what-is-servicenow.html
- https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/data-...
- https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/quick-answer/...
- https://www.youtube.com/watch?v=-Y7zULTiyAc
if my answer helps you mark helpful and accept solution
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10-28-2025 01:10 PM
The two given answers are not even close to my question. I even posted a screenshot of what I am talking about. I am starting to think people have some kind of screen scraping bots that look for key words and barfs out a form letter of information. Either that or you don't know how Discovery works and had no idea what the screenshot was.
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Monday
Let's see if this helps, I was looking myself for when no application was specified. I found this ServiceNow documentation link explaining MID server configuration, specifically this section might be relevant:
MID Server selection
- Exact value match: Find each MID Server containing capabilities with name/value pairs with an exact match to all requested capability name/value pairs. Blank is a valid value. * (wildcard) values are ignored.
- Wildcard value match: The same as an exact value match, but also allows a non-blank request value to match MID server capability records containing value *.
- Special capability name ALL: Find each MID Server containing the special capability name ALL, ignoring capability's value field.
While that section refers to the capability field, I believe the application match would work the same way where it acts as a filter to find the most appropriate MID server to complete the task. When application 'ALL' is specified it will ignore the application value field. I can see this filtering would help if you had a lot of MID servers and want to organise them according to the workload they process.
Ron
