Understanding ServiceNow API's which leads duplicate CI Creation.

[AkankshaR]

Hi All,

Iam looking for the information below any related suggestions or documents would help great:

1) Identify the logic of Virtual Instance creation via API. Need to understand the logic which contributes to duplicate CI creation.

2)Identify the logic of Cloud Objects creation via API. Need to understand the logic which contributes to duplicate CI creation.

Thanks In Advance.