User not able to login in SNOW from Edge and Chrome browser

Aryan
Tera Contributor

‎12-05-2024 03:57 AM

Hi All,

 

In our SNOW instance one user from client side is not able to login into SNOW from Edge and Chrome, but he will able to login from firefox.

 

Can anyone help me on this?

What is the cause and how can i resolve this?

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2 REPLIES 2

Valmik Patil1
Kilo Sage

‎12-05-2024 04:04 AM

Hello @Aryan ,

 

Found KB article from ServiceNow. which might help you.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958432#:~:text=Most%20possib....

Thanks,

Valmik Patil

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Satoshi Abe
Mega Sage

‎12-05-2024 04:20 AM

@Aryan 

it might be helpful for you.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723761

Uninstall "FoxClocks" extension to fix the issue on Chrome.

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