Vcenter Discovery Issue

[Naga Ravindra R]

I'm getting an error while running the quick discovery. Please check the below error:

Unable to establish connection to https://ab.xxx.xxx.cc/sdk: java.rmi.RemoteException: Exception caught trying to invoke method RetrieveServiceContent; nested exception is:
java.net.ConnectException: Connection timed out: getsockopt

Also it is failing at Classificiation stage, error - active, couldn't classify

Any suggestions on how to debug this?

Thanks in advance

[Tanushree Maiti]

Hi @Naga Ravindra R 

Can you confirm whether Your service account is not locked.

Refer post on similar issue: Vcenter Discovery Error - error when accessing the SDK URL at https://servername/sdk 

[Tanushree Maiti]

Hi @Naga Ravindra R 

Also confirms  if  ports are open on the server where vCenter is hosted. Needed ports are 5480 and 9443.

refer: Issue in vCenter discovery 

[Naga Ravindra R]

Hello @Tanushree Maiti , Both ports are open and user is able to ping the IP address as well. And service account is also active in the system.

Thanks for your inputs