vCenter Discovery

Amit39
Kilo Expert

Hi,

I am trying to setup discovery for vCenter. So I am currently working with respective team to get the read only access to vCenter.

Do I need to work on credential stuff for vCenter discovery and may I know the next steps i need to follow to setup a successful discovery for vCenter.

Appreciate your quick help.

Thank you.

Regards,
Amit

1 ACCEPTED SOLUTION

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Hi,



For vCenter, you just need a read only user within vcenter, create cred within SN and run a scan against the vcenter IP. SN discovery will do the rest.



"VMWare — vCenter credentials require a read only user that will be used to query the vCenter API when found as a running process or as a discovered vCenter appliance. "



Take a look at vCenter Discovery and process flow


View solution in original post

28 REPLIES 28

Hi Amit,



Where is this mid server installed. On Vcenter VPN or our VPN.



Try contacting this Vcenter using PUTTY. And check if you can ping it.



Thanks


Hi Ashutosh,



MID server installed in different location. I tried from MID source machine to ping the target device which I am discovering and it's absolutely working fine.


However, I am getting the error.



May I know in case I need to work on any stuff related to credential or anything got impacting due to other issue.



Regards,


Amit


HI Amit,



This is pure credential issue. You might have store this credentials in service now right. Under discovery credentials.



Try testing this credentials there.





Thanks


Hi Ashutosh,



Credential already setup with   Vmware type. I can also see "credential validated" screen while testing the credential. As I am using the domain account to access vCenter, I have specify the domain with the user name in the credential record in this format



User - domain\username


PWD - XXXXX


Active - Yes


Specific MID server -> added the list of MID servers


Set Order to - 40



Anything else I need to follow for credential setup related to vCenter successfully discovery.



Regards,
Amit


What happens when you test it.



Thanks,