vCenter Discovery

Amit39
Kilo Expert

Hi,

I am trying to setup discovery for vCenter. So I am currently working with respective team to get the read only access to vCenter.

Do I need to work on credential stuff for vCenter discovery and may I know the next steps i need to follow to setup a successful discovery for vCenter.

Appreciate your quick help.

Thank you.

Regards,
Amit

1 ACCEPTED SOLUTION

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Hi,



For vCenter, you just need a read only user within vcenter, create cred within SN and run a scan against the vcenter IP. SN discovery will do the rest.



"VMWare — vCenter credentials require a read only user that will be used to query the vCenter API when found as a running process or as a discovered vCenter appliance. "



Take a look at vCenter Discovery and process flow


View solution in original post

28 REPLIES 28

Hi Amit,



Are you able to read details of Vcenter when you try to read it via other tools like PUTTY,etc.



Thanks


No, all are getting the below error while discovery the vCenter.



Authentication failure with the local MID server service credential.



Regards,


Amit


HI Amit,



Check Mid Server Credentials used. Check if MID server you are using is UP and Validated.



Thanks


Hi Ashutosh,



Yes, that MID server is UP and validated and been use for all my other IT infrastructure discovery (ex: Servers, Network Devices etc..). I already have the credential setup for VMware machine discover (the same domain account used for ), however I am unable to hit vCenter with successful discovery.   and also while testing, it's   showing successful login to vclient machine with Domain\Username account....and the same credential using for vcenter and discovery failed and showing below error.



- Authentication failure with the local MID server service credential.


- Failed to access target system. Please check credentials and firewall settings on the target system to ensure accessibility: Access is denied



Appreciate your quick help.



Regards,


Amit


Hi Amit,



There is a clear message that service now is not able to enter the Target IP. This may be because your MID server is not on same network, so firewall is restricting it to enter that.



Try to use proxy for that network and try.



Please Mark Helpful or Correct.



Thanks