Viptela (Cisco) Routers can not have serial number found by discovery

[ptishberg]

When we run the discovery probe, the viptela routers all return with CI's missing their serial numbers. 

We know they exist but is there a specific Serial number "type" we should use in the probe?

Or has anyone figured out how to have them automatically found through discovery?

I know that Cisco has not responded (to my knowledge) that this issue exists or that they can provide either an answer or a workaround for this critical attribute being automatically discovered .

Any thoughts,,comments, or ideally a successful solution to this problem are warmly welcomed.

Thanks, Phil

[Ashutosh Munot1]

HI,

How are you discovering those device right now? Using OOB patterns and MIB?

Thanks,
Ashutosh

[ptishberg]

Hi Ashutosh,

We are using probes/sensors.

Thank you for any info on probes you can relate to this issue.

Phil

[Ashutosh Munot1]

Hi,

Then have you seen the classification probe and MIB support for this devices to fetch the serial numbers and other attributes. Does this device support those MIB?

Thanks,
Ashutosh

[ptishberg]

We have our discovery by name (dns hostname and ip address) since serial is not discovered.  Ideally we would like the serial number picked up during discovery, but that isn't' happening. We just heard that bmc can pick it up.  Any thoughts or suggestions now that you know how we discover?