Viptela (Cisco) Routers can not have serial number found by discovery

[ptishberg]

When we run the discovery probe, the viptela routers all return with CI's missing their serial numbers. 

We know they exist but is there a specific Serial number "type" we should use in the probe?

Or has anyone figured out how to have them automatically found through discovery?

I know that Cisco has not responded (to my knowledge) that this issue exists or that they can provide either an answer or a workaround for this critical attribute being automatically discovered .

Any thoughts,,comments, or ideally a successful solution to this problem are warmly welcomed.

Thanks, Phil

[RawelSingh]

Sorry for delay in reply. I ran SNMPWALK on the router to check the OID value for serial numbers. Once confirmed by the network team I added the steps for Viptela routers in the router pattern. Attached is a screen capture where in blue color is the OOB steps for Cisco serial numbers and in red color are the steps that I added for Viptela serial number.

[Alex Wohl]

can you attach locally my company blocks external sites. Im eager to see your solution THanks

[RawelSingh]