Virtual Machine Instance [cmdb_ci_vm_instance] install status and Operation status is constantly updated post discovery

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Vipin Murugesan
Kilo Sage

‎07-15-2022 08:35 AM

Hello Everyone,

Virtual Machine Instance [cmdb_ci_vm_instance] , ci's install status  & operational status is constantly updated by admin post discovery update.

I have verified KB0863733, as suggested Business Rule - Cascade deprovisioned status to server ,but as audit suggest its updated by admin in both cmdb_ci_vm_instance and cmdb_ci_server on same time , 

So kindly let me know why the CI is updated by admin post discovery and its happening on daily basis but not on same time interval, sometimes ci's are updated by admin after 6 hours , sometimes on 15 mins in some cases after 1 day.

i have attached image.

Thanks in advance

 

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SiD2
ServiceNow Employee
ServiceNow Employee

‎07-20-2022 10:28 PM

Hi @Vipin Murugesan,

I guess you might have some cloud events configured on your instance and could be the reason for these modifications.

Can you check that once and let me know these VMs come from which cloud discovery?

 

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Vipin Murugesan
Kilo Sage
In response to SiD2

‎07-21-2022 08:44 AM

Yeah, Cloud Alerts were making these changes.

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