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How to dynamically change the severity of an alert

We would like to be able to dynamically change the severity of an alert.  Scenario is we have an event that starts off resulting in a Warning level alert.  Typically for this application that is not an immediately actionable alert.  If however the ap...

aengelsher by • Kilo Contributor
  • 2343 Views
  • 1 replies
  • 0 helpfuls

Resolved! Best Practices Question - CI required in incident record

I've worked with several companies and some of them have added the CI field to the incident form as a mandatory attribute. This doesn't seem a good idea to me since many incidents are for generic issues such as password reset, etc. which aren't appli...

Ip switches and discovered relationships to servers.

We are discovering IP Switches but not seeing acquired relationships to servers. Have reviewed all settings in Discovery Properties and Configuration Console and all appear to be correct. Any ideas?

WayneFMM by • Kilo Contributor
  • 3411 Views
  • 3 replies
  • 1 helpfuls

Mid Web Server Keystore Certificate Alias location

Hi all, having some issues trying to start the Mid Web Server with a secure connection. The keystore certificate alias seems to be referencing the name of the Keystore … but which directory is it looking for this keystore? Our mid server is using cer...

CoryJ by • Tera Guru
  • 4275 Views
  • 3 replies
  • 0 helpfuls

Discovering ssl certificates

Hello,   Is anyone discovering SSL certificates?   We are being tasked with discovering these certificates and I am just wondering if anyone has a discovery pattern they would like to show me.Thanks in advance

steve_sutton by • Giga Contributor
  • 5589 Views
  • 2 replies
  • 0 helpfuls

Deleting undiscovered CIs

Hi Guys, Do we have any setting or property in Discovery or anywhere in instance to delete or mark CI as retired if it is not discovered in the last few days?

Flow Designer actions are not captured in update set

When we tried moving update set from Dev to Test, Updates which are supposed to be captured on Flow Designer actions are not captured as expected. Example: We have created an action in flow designer with some input and output values as referred below...

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Vishal66 by • Kilo Explorer
  • 6771 Views
  • 4 replies
  • 1 helpfuls