VMware vCloud Director

[hps]

Our provider requires us to use the VMware vCloud Director interfaces as described here.

The VMware interfaces as suggested in the ServiceNow Docs, more specifically described at Requirements for VMware Cloud, are prohibited.

Does anyone have experience integrating ServiceNow with VMware vCloud Director? We would like to do orchestration, event management and discovery.

[aalaie]

Hello Dimitar and Hans Peter,

Thanks for opening this discussion thread. We are facing the same kind of challenge on a vCD environment that we have to integrate into ServceNow. We have been trying to find our way through various integration options but so far we have not been able to find the most suitable option for this integration to work. Any chance to catchup or exchange ideas on this topic in the coming days.

Thanks

[hps]

To be as specific as possible and in addition to the posts above:

We do not own a private VMware environment. Our provider is sharing the infrastructure with multiple customers.

Therefore API access is limited to the APIs as described in vCloud API Programming Guide for Service Providers and Using the vCloud API Schema Reference.

The diagram from VMware vCloud Director network ports diagram (1030816) | VMware KB illustrates how these elements are interconnected. A copy is attached to this comment.

According to our research, there are different approaches starting an implementation.

• Customizing your Cloud Management service.
• Orchestration activity designer

mitzaka , are you willing to elaborate on the approach you have chosen?

PS: I asked for an enhancement at the HI Service Portal - ServiceNow.

[Damhoej]

I am trying to connect the dots in my CMDB in order to show our VMware solution correct.

Can you help with a topology in ServiceNow (which classes should be used for the different components)