Hello, I'm attempting an SFTP file transfer from ServiceNow to an SFTP server from scratch. I've followed the steps outlined in this article (Article Link), but I'm encountering the following error: 'The Transport Protocol thread failed java.io.IOExc...
Hello Experts, We are doing AWS Cloud Discovery for our customer, as a part of that we want to discover all cloud resources(VMs, Volumes etc.) in master and member accounts. ServiceNow documentation does not have straight forward steps or have too ma...
Service Mapping Home gives only Service type = discovered in out of box Filter(Approved and Completed tiles)Is there any out of box filter which has service type = discovered and Tag based maps in Service Mapping Home (Approved and Completed tiles)OR...
Quick and simple question:Where and how can I clean up suggested sources [event_class] on the Event Rule [em_match_rule] Table? I have some old sources in the drop down list when creating a new Event Rule, but I don't understand where the values are ...
How to remove this image? when no record found.
Hi Folks, I have installed agents in windows systems, and need to monitor basic metrics like CPU utilization , available space etc. I want to generate events and alerts based on threshold values , for eg if CPU utilization is greater than 90% raise c...
Hi all,currently Application Dependency Mapping (ADM) only maps Applications during discovery based on TCP connections and running processes.Unfortunately it looks like OOTB this is not working if you have cannot use discovery. Also with ACC running ...
Hello all, The config manager of a customer just asked where to store amazon-like automated delivery lockers in the CMDB.(https://www.bringme.com/)But he is totally allergic to custom classes....I was thinking to register it currently under cmdb_ci_f...
Good day Guys. I'm new to tag-based application services. I created a mapped services, but it's only a one-line tier. How can I create a two line tier like this example?I also tried to create two tag categories in one service family. I know the expec...
I wanted to execute alert management rule to run a subflow whenever I receive a new event for an alert. I have provided below conditions but it is not triggering after one time unless alert is closed and re-opened again.Is it mandatory for an alert t...
We are planning to implement set the threshold. we have a requirement one of the customer in the event management.we have to suppress the the alert in the event management.But here we have different source like....SCOM, NEWRELIC etc.Currently we are...
In ServiceNow, is it possible to add/update Discovery for the below database types to ensure it is being properly represented in the CMDB. 1)Oracle2)MaxDB3)Postgres
We have SG for SCCM doing the discovery of our hardware CI's. The model information that we are getting is the product name via SCCM for example Lenovo 21CES0B800 which is making tough to identify the model, instead the business want the version numb...
Hello, https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/mid-server/reference/r_MIDServerCapabilities.html>Starting with the Madrid release, the [capability name]:[value] combination appears in the slushbucket when you add a c...
