Hi All, My requirement depends on customizing Service Builder Just like creating multiple service offerings from "Create Business Service", I would like to create multiple Application Service (Please find the below image for better understanding) Ste...
Hi All,We have to shut down the current mid servers running on windows servers and need to install new MID server.For this we need to adjust the existing interfaces and configurations where this MID server is used in our servicenow instance. 1. Could...
Hey i have an requirement of discovering Oracle Exadata devices. The link below says the devices can be monitored via SNMP. is there something like Cisco ACI in offline ? https://www.oracle.com/technetwork/articles/servers-storage-admin/monitor-exad...
Is there a way to discover Oracle exadata nodes?
Hello CommunityHas anyone successfully implemented discovery of Oracle Exadata equipment and environments (http://www.oracle.com/us/products/database/exadata/overview/index.html)? I'm able to discovery the physical computer nodes and classify them as...
Hi All,We are configuring the certificate management plugin for use in production. Ive been trying to figure out what "scheduled job" is creating all of the renewal tasks on the sn_disco_certmgmt_certificate_task table. The documentation says that th...
Hi, inside the additional_info field in an alert we have information like this coming with the event: {"source_link" : "http://link.to-the-source-monitoring-system.com?id=12345"} Now we want to use this link in an alert management rule "Open Source L...
For those of you running Event Management and/or Operational Intelligence. How are you keeping all the MID servers from getting restarted when ServiceNow performs a patch or instance upgrade. We have tried several of the KBs limiting the downloads t...
Hello Everyone,While configuring the SOW, I got an error for the problem task record view. because the back-end name of the table was changed into (u_problem_task). so the configurations were doesn't show the record. Can anyone please help on this, w...
Hi All, I came across the saying ILO the other day. I have tried looking for this is Documents and no results, wondering whether any one would be able to provide with a link for this please or any YouTube videos if there's any Thank you
Authors: @JFro and @Camila Godoy IntroductionIn this post, we will describe how we designed and developed an integration to automate our ServiceNow discovery using an IP Management tool. We can often agree that discovery:Can be Complicated to manage...
Azure resource inventory pattern unable to discover traffic manager profiles does anyone have this implemented? I have used https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1273422 KB article however this seems to for OLDer ve...
Hi All, On the SGC for Infoblox, we are facing below issues while loading records,1. IP Pool data source is working fine2. IP Address data source is giving error message as "Unable to make Infoblox API call". In outbound logs it is showing as 502 err...
Hi Experts,Our discovery schedules runs during off-business hours i.e. mid night onwards till early morning.Whenever a new Server CI is configured in the infrastructure by Infra teams (Wintel or Linux) and if a Vulnerability check runs on that server...
Hello, As part of SCCM integration, if a CI is deleted in SCCM the related CI in servicenow is not desactived, is there any way to allow this without changing the transform maps ? Thank you
