Resolved! Event management Heartbeat ?
I have some events from critical source posted to ServiceNow event management. What is the best way to create heartbeat incident in case there is no event posted from that source i.e. in last 5 minutes ?
Forum Posts
Resolved! Tags field is not getting updated after the Successful Discovery run for venter.
Hello, After the successful discovery run the 'Tags' field is not getting updated in VMware Virtual machine Instance. Please help me to get this issue resolved. Also the vCenter reference column is empty. The instance used is DEV. Below are the attac...
Resolved! find Discovery schedule used to discover a CI
i have a list of machine names and their ip addresseshow can i find out the discovery schedule used to discovery these machines ??
Service mapping when application load-balancing is via CDN services
The entry point for an application that we are building service maps for is provided through a CDN, where we use the CDN services for global load balancing, content delivery and caching. Can the CDN be used as the entry point? I'm thinking no...
ServiceNow Discovery: Get the list of IP address scanned and list of IP addresses responded
Hello friends, I would like to create the report to show the list of IP addresses scanned by discovery in last 24 hours. Also another report to show the number of IPs responded. Where can get this info in ServiceNow discovery ? Any help is highly app...
Having trouble classifying Wyse thin clients using SNMP
So I created a custom probe and loaded it up with the relevant OID's. When I test the probe it returns the payload showing the info I want i.e. device name, Ip, serial number, etc. When I run discovery it completes just fine but the devices tab just ...
Can mid server report to more than one instance
Hi, Is it possible to connect one mid server to Dev and Prod both the instances, so that I could get all the CIs/resources discovered by one mid server to both Dev and Prod instances. Thanks Deepanshu Grover
Nlyte Integration with ServiceNow CMDB ... !
Nlyte Integration with ServiceNow CMDB - Has any one successfully completed the integration process, i am currently facing an issues where the integration is complete and handshake has been successful, The CI information has been manually added to Nl...
Is anyone managing circuits as CI's in their ServiceNow CMDB?
I recently noticed that there seems to be no class for it, and our customer is eager to be able to manage it's relationships in the BSM.
Resolved! Nom noms
Nom noms
Resolved! Application Service discovery
Hi folks, we use application to drive some of our processes such as change management. I have created custom classification to discover application that run on our servers, but looking at the official documentation, it only creates Applications. Ques...
VM Instance deleting the relationships when it is moved to Terminated state
Hi Experts, we have recently implementing the discovery and as part of azure cloud discovery, we observed a weird behavior that the VM instances that are created with operational status and then when it is moving to terminated status it is deleting a...
Resolved! Windows / Linux Server Build Date
Hi All, I am attempting to discover the build date of Windows and Linux servers. Is that at attribute that is captured out of box? If not, has anyone created an extension to retrieve the information from the BIOS or perhaps interpret the informatio...
Resolved! Install multiple mid servers on Linux server
Question: Can we install multiple mid server on single linux server I have installed a mid server on linux in /opt/servicenow/mid folder When we extract .rpm file, system auto creates a folder in opt/servicenow folder. Do I need to log in with anothe...
Error when trying to upgrade ACC-V on Windows OS
Hi,I got an error when trying to upgrade ACC-V on Windows OS.ServiceNow explains that you need admin rights to upgrade. However, even if I set that up, the error could not be avoided.Does anyone know the cause and how to deal with this?Regards,Yuna
