backup server discovery
Hi All, We have some back up servers of make & model as Veritas & Flex 5340HA. Can this be discovered via ServiceNow discovery.
Forum Posts
ITOM Custom Pattern Operation -> Rest w/ Authorization token for Proxmox - need help
I'm stumped.I'm trying to create a pattern for proxmox similar to how RHV and other cloud discovery patterns run. Should be pretty simple, but I'm getting stuck w/ the Authorization. To authenticate, i'm using a Proxmox token.Everything works great w...
My Vcenter is not discovering some ESX Servers
Hi All, My VCenter Discovery for ESX Servers is not working fine. I am on San Diego Patch 3 on all my instances (PROD, UAT and Dev) Now, the VMware credentials i am using for VCenter discovery have admin previleges. Also, it is not a case where the...
Resolved! Service Mapping MID Server Selection
Team,we are doing service mapping. We have 4 MID servers according to DC & Application Servers are also divided DC wise.When we do application mapping in sys_properties we have to define specific MID server & do mapping. Whats the best way to configu...
How to safely backout change to use winRM vs wmi for Windows Server Discoveries
We are preparing to start using winRM in our environment because the Windows Engineers are telling me that wmi will be disabled in our environment soon. If I move forward with making this change to winRM, are there safe steps to back out the change ...
How to update Last review date for Services table
Does anyone know how to update the last review date that is in the services table? I am trying to use it for a data certification process of recertifying application services and I want to put the completed date in the last review field so I know how...
Resolved! Microsoft CA Discovery Failing
Colleagues I am unable to get a Microsoft CA discovery schedule working correctly. Debugging the pattern shows that:Step 3 - Run certutil command produces an empty template_arry variable.Step 4 - Failover step for run certutil has the output: respons...
Resolved! roles needed to have read-only access to system tables
Hello experts, how do I determine the roles needed to have read-only access to system tables?I'm building an external integration via REST APIs and must document the user's role requirements. I'm using these API endpoints:/api/now/table/sys_choice/ap...
VLAN (SVLAN. CVLAN) configurations on network assets.
Hi Team, We have a requirements, where we need to configure VLAN on to OLT of GPON network. Our scenario is as below. SVLAN-->CVLAN (One SVLAN should map to 0-4096 CVLAN range) Note : SVLAN Range is 0-4096(Each SVLAN map/link to 0-100 CVLAN) How to ...
Resolved! Quick Discovery issue: 20x.x.x.x is not a reachable host (no response to target ports scanned by MID
Hi I m getting this warning in Discovery Status20x.x.x.x is not a reachable host (no response to target ports scanned by MID Quick Discovery stopped working for me. It was working fine a day ago. None change was made,The MID server is "UP" and "Valid...
AWS SG Connector not returning Organization ID or accounts
Hi, I have configured the AWS SG Connector for a customer and when testing the connection, it is successful with a code of 200. Now when I run the diagnostic tool, the status again shows Passed and the Diagnosis State = Completed. However, the messag...
onafter transform script
I need to write a onafter transform script to update a couple of Fields after the import / transform. But i do see one option is via Glide... but i would not have a specific way to search every record to update the same .. is there a better way to ...
Suppress alerts to not create incident during change scheduled period
There is one usecase I have been working on. There is an Alert Management Rule which will create an incident when an alert is created. Whenever a change request is created, and the current state of change request is in scheduled/implementation state,...
ERROR: Problem in SSH session, job aborted: Session closed during channel open
Hi,I am trying to discover Netapp files. I am able to login using putty, But while discovery getting below error message."Error; job finished with status ERROR: Problem in SSH session, job aborted: Session closed during channel open"How can I remove ...
Difference Between Credential and Credential-less discovery.
I have few question related to the credential less discovery: 1. What are the field's difference between Credential and Credential-less discovery? 2. Can we discover the SNMP device like IP Router and Stack Switches through credential less discovery?...