Event Mgmt Dashboard

EssnZilla · ‎09-09-2020

I am setting up Event Mgmt on my dev instance. I have got the plugin activated. When I go to Event Mgmt > Dashoard to see the Service Dashboard it's showing a different one.

I am looking for this :

But what I see is this:

Sandeep132 · ‎09-09-2020

It is removed in new release. As a workaround you can get the dashboard by navigating to

https://yourinstancename.service-now.com/$sw_dashboards.do

You can create a module under Event Management as well for easy navigation.

Thanks

View solution in original post

patrickkenney · ‎09-09-2020

The bottom picture is the Event Overview not the Event Dashboard. They are separate links in the filter navigator.

christianmalone · ‎09-09-2020

Yeah the dashboard is now called Operator Workspace. Look for that and it will open in a new tab.

Ashutosh Munot1 · ‎09-09-2020

HI,

Do you have a paris instance. if yes then in paris instance the dashboard is removed.

Thanks,
Ashutosh

EssnZilla · ‎09-09-2020

Yes my DEV instance is Paris. So what is the alternative to that? Is it Operator Workspace then?