vRops integration with Event management using SNMP Trap

[rtrtungal39]

Can you please explain what configuration should we done in ServiceNow side so that we can integrate with Vrops anyone Please help?

[Omkar Kumbhar · Accepted solution]

Hello @rtrtungal39 ,

Please check out this below link 

https://docs.vmware.com/en/vRealize-Operations-Manager/6.5/vrealize-operations-manager-65-api-guide....

Please check below useful resources for this integration

https://www.youtube.com/watch?v=KoLIp6nKTTs

https://www.youtube.com/watch?v=Z87aK09EKnY

https://www.evanios.com/blog/servicenow-integration/servicenow-vrealize-integration/

Thank you,

Omkar

[Omkar Kumbhar · Accepted solution]

Hello @rtrtungal39 ,

Please check out this below link 

https://docs.vmware.com/en/vRealize-Operations-Manager/6.5/vrealize-operations-manager-65-api-guide....

Please check below useful resources for this integration

https://www.youtube.com/watch?v=KoLIp6nKTTs

https://www.youtube.com/watch?v=Z87aK09EKnY

https://www.evanios.com/blog/servicenow-integration/servicenow-vrealize-integration/

Thank you,

Omkar

[User342536 · Accepted solution]

Hi @rtrtungal39 ,

In addition to @Omkar Kumbhar  answer, you can use SNMP Listener, for VROPs symptom alerts, not supported by suite-api/alerts API. This is a VROPs API, our connector uses to pull the VROPs alerts (based on alert definition in VROPs).

This means, you can mix both VROPs connector, and SNMP Listener.
Please check docs link to configure SNMP Listener, if you need:

https://docs.servicenow.com/bundle/xanadu-it-operations-management/page/product/event-management/tas...

Kindest Regards,

Rodrigo Donnangelo