What are the WMI Permissions required to Discover windows server?

pavan garige
Tera Expert

Hi All,

 

we have tried to discover windows servers and getting 'connection failed to WMI service .Error: Permission Denied'.
could you please help me to get  WMI Permissions required to Discover windows server??

2 REPLIES 2

Yashsvi
Kilo Sage

Hi @pavan garige,

please check below links:

 

https://www.servicenow.com/community/itom-forum/discovery-permissions/m-p/924184

 

Thank you, please make helpful if you accept the solution.

Selva Arun
Mega Sage
Mega Sage

Hi Pavan,

 Please find the below doc's for more information:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0549834

There are two solutions:

  • Set the account the MID Server is running with (Windows Service) with the correct permissions to access the remote machine
  • Switch mid.use_powershell to true. This is the recommended option.

Also, https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0813218

 

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

 

Thank you for your consideration.

 

Selva