What can be the interview questions on Discovery of different CI classes, MID server setup etc?

[mallikharjunasw]

What can be the interview questions on Discovery of different CI classes, MID server setup etc?

[Alberto Consonn]

Hi,

I suggest you to follow these Quizlet, you'll find all the possible questions related to Configuration Management:

https://quizlet.com/441806093/configuration-problem-knowledge-flash-cards/

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

[Ashutosh Munot1 · Accepted solution]

Hi,

1) What Credentials are required to discover IP network device's?

Answer: SNMP or SSH.

2) What is the life cycle of discovery?

Answer:https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/discovery/concept/c...

3) What port should be open to discover SSH and WMI device's?

Answer: 22 and 135.https://docs.servicenow.com/bundle/london-it-operations-management/page/product/discovery/reference/...

4) If a Device supports SSH and SNMP both which probe will be triggered first?

Answer: SSH because it has priority over SNMP.

5) What is behaviors in Discovery?

Answer: https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/discovery/concept/c...

6) Can windows MID Server discover Linux Machine's?

Answer: Yes. https://community.servicenow.com/community?id=community_question&sys_id=bce64fa5db1cdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=5f096e32dbac8c900be6a345ca96...

7) What is MID Server Clustering?

Asnwer: https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/mid-server/reference/mid-...

😎 WHat is the difference between Service Mapping and Discovery?

Asnwer: https://docs.servicenow.com/bundle/london-it-operations-management/page/product/discovery/concept/c_...

Horizontal is used for Discovery and Top Down for Service mapping.

9) WHat are the types of Pattern?

Answer: Application and Infrastructure.

10) What pattern Discovery use's?

Answer: Both Application and INfra

11) What is identification, Extension and Classification Sections in pattern?

Answer: https://docs.servicenow.com/bundle/helsinki-it-operations-management/page/product/service-mapping/ta...

12) What is difference between SNMPv2 and V3?

Answer: http://www.differencebetween.net/technology/internet/difference-between-snmpv2-and-snmpv3/

13) What type of credentials are supported in ServiceNow?

Asnwer: Go to Credentials in ServiceNOw and check.

14) What is classification in Discovery?

Answer: It classifies if the device is WMI, UNIX,etc based on Shazzam probes port scan.

TIPS: Please read through documents and take course from ServiceNOw to get updated and learn about discovery.

And I am always there to help, so dont mind posting a question.

Thanks,
Ashutosh

[mallikharjunasw]

Thanks a lot.

Does discovery Process of each CI Class or differ for some? if yes please mention.

[Ashutosh Munot1]

Hi,

Process remains the same. 

Scanning, Classification, identification and exploration.

Thanks,
Ashutosh