What is the definition of a "ServiceNow" Discovery Source value?

Chris Ellis
Tera Expert

We really only see three "Discovery Source" values being used in our CMDB:

Service-now (which we have learned is Discovery)
ServiceNow
ServiceWatch (which we know is Mapping)

What I am to find is an explanation of what triggers a CI's "Discovery Source" value to be "ServiceNow". We have many recently updated CIs with this "ServiceNow" value but have been unable to determine what that actually implies/alludes to and I have been unable to find any such definition in the documentation.

Regards,
Chris

1 ACCEPTED SOLUTION

Andrew Westerv4
Mega Guru

"Service-now" is the old value for Discovery and was changed years ago to "ServiceNow". If you wanted to migrate with that change, you would've had to change the system property responsible: glide.discovery.source_name.

https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/discovery/task/t_Ch...

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2 REPLIES 2

Andrew Westerv4
Mega Guru

"Service-now" is the old value for Discovery and was changed years ago to "ServiceNow". If you wanted to migrate with that change, you would've had to change the system property responsible: glide.discovery.source_name.

https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/discovery/task/t_Ch...

Chris Ellis
Tera Expert

Thanks, Andrew! That is exactly what I needed.