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Resolved! Tag inheritance

Hello forum,  I am wondering if it is possible to inherit tags, based on the relationship. Let's say I have a ESX Host, that has a tag like 'SBA_high', is it possible to automatically assign the same tag to all the VMs running on that host?  Hope I h...

peek2710 by • Tera Expert
  • 797 Views
  • 1 replies
  • 1 helpfuls

Resolved! Do I need dedicated Windows credentials?

Our MID Servers are all running on Windows OS.  I've read that Windows/WMI discovery uses the same credentials used for running the mid server service.  If this is true, then do I also need to create a Windows credential within Discovery credentials?...

Resolved! business rule

Hello, I am trying to make a BR to prevent P1 incident creation if the CI is not something specific.If the user selects another CI it should throw an error "Please select the CI as XX to create a P1 record". This is what I got so far: (function execu...

Community Alums by Community Alums •  
  • 588 Views
  • 1 replies
  • 0 helpfuls

How to create an agent alert if it goes down

Hello everyone,I wanted to know if there is a way to create an alert in case the agent (client collector) is not available (down).I understand that you can do through event management, but I would need a step by step guide if possible, thanks

Mp1999 by • Tera Contributor
  • 954 Views
  • 6 replies
  • 0 helpfuls

ACC-L Data Input

I am trying to set up a Data Input for Health Log Analytics and I am selecting the Agent Client Collector type. When trying to test the ACC Data Input I am getting 'Error while starting data input: SEVERE: Could not start Grpc client'.  I have no ide...

Resolved! Managed by Group is removed on CI class change

When changing the CI Class I noticed the Managed By Group is removed on the updated CI record.  I understand this is normal out the box behavior and makes sense to a degree that if you change for example a Windows Server to a Load Balancer, you wont ...

ConfigManGuy by • Tera Contributor
  • 1510 Views
  • 2 replies
  • 3 helpfuls

Azure VDI Discovery?

It's possible to discover azure VDI ( virtual desktop machine) in Service now?

sukran by • Mega Sage
  • 1691 Views
  • 6 replies
  • 0 helpfuls

Where should I put modules that are part of an application?

I currently have application modules in the same table as services or in no table at all. Where should I create records for these? For example: ServiceNow is a record I have in the cmdb_ci_service table. For modules in ServiceNow (Change Management, ...

Cameron17 by • Tera Contributor
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  • 2 replies
  • 0 helpfuls

Event Management - CMDB Based Alert Correlation

Hi Team,I have the following queries regarding the implementation of CMDB-based alert correlation:Is there any way to exclude specific nodes, severities, or alert types from CMDB-based alert correlation?Is it possible to define a timeframe window for...