Can ServiceNow Discovery handle Virtual Routing and Forwarding
Hi, Do you have an idea if ServiceNow Discovery handles Virtual Routing and Forwarding (VRF)? I want to run Network Dicovery
Forum Posts
Resolved! unable to install sn_pattern_design 6.16 pattern in my PDI
Hi Experts, I want to know if below application is a paid one as I am unable to install it in my PDI. Can someone please suggest on urgent basis? I am trying to learn cloud discovery. Thanks,Nirmal Sharma
Multiple Incidents are created for the same events
Hi Problem Statement: Multiple incidents are created for the same issue (Disk Warning Usage) through windows cluster; instaed of creating one incident from the cluster they are creating the incidents from all the servers.What is happening in the Sys...
Discovery IP Switch not populating serial number Dell PowerEdge
Hi folks, Looking for help on an IP switch discovery issue. We have DELL PowerEdge Switches running in the environment but the Serial Number value is not being populated on the CI record although I can see that it is being discovered in the pattern l...
Certificate Lifecycle End to End Management
Hi All,Has anyone utilised and expanded on the OOTB functionality of Certificate Inventory and Management, to include a full end to end solution for certificates?We are looking at streamlining our processes with automation across our certs as there a...
Best practice to reduce Absent CI records set by Deletion Stratergy
Hi, What is the best solution to maintain CMDB with the old records updated with "Absent" status as a result from Deletion Strategy for couple of classes such as ( Cloud Resource, Switchport, IP Address, Switch Partition , Router Interface , Network ...
Help the Help Desk vs Agent Client Collector
We are not licensed for discovery use, or at least not enough licenses to use it. Way back when, we used the HELP THE HELP DESK script where we created a SCCM for it and pushed to all clients. This was MOSTLY just used to capture the person that logg...
Resolved! Need a database view to be used in ACC policies as CI Type
Hi, I've duplicateed the database view [sn_itmon_http_entrypoint] to a new one which includes all tcp entrypoints and not just the http(s) ones. I would like to use that view to filter CIs in an ACC policy. The database view configuration is identic...
How to create an Asset query from tenable to ServiceNow
Hi, I am trying to get a query for the scheduled import of assets from tenable SC to ServiceNow.But I don't know how to create the query to bring the assets to servicenow.
azure cloud discovery issue
Hi @Sid , While i was discovering iam getting following error.can some one help me why iam getting this error.please refer screenshot error.
Filter out Virtual Desktop from Cloud Discovery
Hi, We have cloud discovery setup for one of the Service Account, which is bringing Virtual Machine instances as well as Virtual Desktops and uploading them into VM Instance table. We do not want to discover Virtual Desktops from the Cloud Discovery....
CI maintanance window to supress alerts
Hi All, I have a requirement where i need to supress the alerts during the change window I have found the event table and also added the CI but that seems not to be working em_impact_maint_ci_list any idea?
Discover MSSQL Database Servers into CMDB
Hello Team, How to discover the MSSQL Database Servers into CMDB from discovery and what is the pre-requisite needs to add server and MID-Server level. Could anyone please help on this.
Vcenter discovery not updating the ESX servers
Hello everyone,I'm encountering an issue with the vCenter discovery process. While the VMware vCenter Instances are successfully updating with the latest discovery data, none of the ESX servers are reflecting the most recent discovery date. Although...
Resolved! Reg: Importing locations from LDAP to ServiceNow
Hello! I have a LDAP integration setup with ServiceNow. (Created LDAP server, tested connection, used out-of-box OU definitions, loaded test data into target table in ServiceNow). I want to import locations (that do not have a user associated with th...
