What is the Manager of Managers (MOM) layer in ServiceNow and What is uses of it?

[Akash23]

What is the Manager of Managers (MOM) layer in ServiceNow and What is uses of it? Anyone having explanation on it please share it, Thank you.

[Community Alums]

Hi @Akash23 ,

It's basically the user's manager's manager.

 For example, if A user is Reporting to B and B is reporting to C.

So, C is A's manager of manager.

Here just summarizing the code.

For the catalog field : We need to add the below code under Default value of the field.

javascript:(add the script) like as below

[Community Alums]

Here just summarizing the code.

For the catalog field : We need to add the below code under Default value of the field.

javascript:(add the script) like as below

[Akash23]

Thank you @Community Alums , but in event management i read:-

Manager of Managers (MOM) - Consolidate events from different monitoring tools and event sources

• - Use a single console to manage alerts sent from multiple monitoring tools

so, in terms of event management what is MOM layer and why we are using it any use case for it? Please share if you have, thanks.