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I am looking for guidance on how to model the VMware NSX components prior to it being supported by Discovery. My VMware guys is asking me to as the following components to the CMDB:NSX ManagerNSX ControllerNSX Switch (use IP Switch class?)Universal N...
Hello everyone, We recently noticed that some servers (specially some Windows and Linux) have been reclassified by Discovery as "Out-of-band devices". How does ServiceNow decides whether a CI should be moved across classes like this? In some cases I ...
Hi,I need to create report that pulled record for last 4 months & Last 5 months. is there any way to add this new value on Date filter that say like thatCreated : on : Last 4 months.As we aware out of the box : last 3 months, last 6 months and last 9...
Looking around and learning more about the CMDB, I was browsing the plugins and saw that Discovery and Service Mapping Patterns is available in the ITOM list, but when trying to instal the plugin, there is an error that states that com.snc.pattern.de...
I'm running through the quick start guide for Discovery. For the discovery of subnets the system doesn't to crawl past anything beyond the initial router. It doesn't gather any of the subnets from the routing table. It's only gathering locally con...
Hi, looking for help if anyone has done integration with MS LAPS for external credential management?
An external service is sending a text file to ServiceNow, this is being received with a custom processor. The file contents (HTTP POST body) text is easily read using:var data = GlideStringUtil.getStringFromStream(g_request.getInputStream()); They ...
Attached are some relationship maps extracted from the guide to describing Isilon NAS servers in the Service Now CMDB. The pictures show my guess at some red/pink boxes which may be the correct way to map the client machines(Servers) but I am unable ...
Hi All, We are trying to do discovery of appliances device but it’s not working. If any of you done the discovery of appliances device or know about it then please help us. TIA Nimmi
Hi,I need to create a report on Users with their related Computers. I know that I can use the computer table as I have a reference on this table to the assigned_to user, this will show all machines with only users which have a machine, but I want to ...
SNMP Credential Test works OK, but Discovery/Shazzam does not see port 161 open. Using same MID server for both credential test and Quick Discovery Discovery is checking the port. From Shazzam payload: wmi,snmp,ssh,http,wins,dns,slp,wbem,vmapp,winr...
What are those top skills every ServiceNow cloud developer should have... ? JavaScriptGlide Record
Dear Team, When i am analyzing the CMDB data then found there are many duplicate record exist. I would like to understand what could be the best approach to stream line below process to avoid such issue. Commissioning new CI. De-commissioning CI. Dis...
Hi Experts, I am trying to discover some of the windows machine with the local credentials provided by the team. when i am trying to do the RDP from the mid server i am able to login to the device while i am trying to do the same through the discover...
Our company currently uses Oracle and SAP HANA databases to support the SAP environment. Our Oracle database discovery will populate Oracle Instance class with CIs that contain the SAP ID of the instance running on the server e.g. sap123@serverxyz. H...