Hi Team, I have event rules and Alert rules in place to create an Incident for events that match the certain filters. Event rule ->Alert Rule->Subflow the pattern I follow. Event - It is processed correctly and creates Alert Alert - It does not creat...
Hi Community I need some insights on how correlation ID works on cmdb_ci.... Do this come from discovery execution? I am seeing when I run it does not set any correlation ID so it always goes with the other identifiers ( Serial number and/or name) ...
Has anyone set up discovery of payment card processing devices? Currently we are performing a monthly physical inventory but I would like to set up a discovery schedule to pick up these devices as a distinct CI - asset class. Thoughts on the best w...
We run Cloud Discovery in Azure environment. However discovery does not update the CI's existing in the CMDB,it creates new Virtual Machine Instance CIs. It should match the VM Instance Id and Object Id and update the CI. However instead of updating,...
Hello, I have a problem in creating a relationship between two middleware components identified on a Linux server Basically it is a discovery on a Linux server with an LXC layer and on which a Jboss server application is running. A custom "LXC" patte...
We are running vCenter Discovery in our Instance. After our latest discovery, we found few VMware Virtual machine Instance has Status as 'Retired', Operational Status is 'Operational' and the State is 'ON'. In Orlando docs I found But this is not ou...
Dear fellow Discovery gurus: How do you handle old discovered data? For example: When I run discovery last week, it was able to create and update 10 CIs. This week, when I run discovery again, some of the components may no longer be there (one of the...
Hi, This is a very though one to reproduce, so I'm not sure opening a case will be worth.I'm getting random errors getting Windows Server's serial Numbers which is causing duplicate CIs.For example, when running the Horizontal Discovery pattern step...
Farily straight forward question. What is the best / safest way to stop a CI from being created during discovery?Example : We want to "not have" Windows servers in our CMDB if there name starts with "testserver".Is there a way to prevent the insert s...
Hi Can anyone help me with discovery related to exclude CI's based on host name i.e starting with d2,D2 not with IPAddress I Tried with 2 methods 1) I tried modifying DiscoveryJSONIDSensor and DiscoveryIDSensor script includes by adding the below sc...
Hello, I am facing a challenge in discovering a Windows 10 computer. Below are the troubleshooting steps that I have performed so far: - Ran Ping from mid server host was successful - Ran Telnet from mid server host to verify which ports are open ...
Hi folks, I have installed a mid server in my New York instance. The server is up and I am able to validate it just fine, however, the system throws me two errors which you can find in the below snapshots. How can I resolve them?? Best r...
ServiceNow's CMDB came with the following MQ-related tables: IBM Websphere MQ [cmdb_ci_appl_ibm_wmq] - Documented as "a running instance of IBM Websphere WMQ", which didn't tell me much until we started running Discovery and found it populated with q...
Hi, While performing network discovery (core IP switches) for 2 different target IPs, I can found same host name gets added/updated under same IP Switch CMDB table. Any specific reason why this is being detected same host name for different IPs. Also...
Community, I am setting up Cloud Discovery and our first trial is for Azure discovery. The Azure service principal was created and given read access to the subscription. The service principle credential is stored in the instance. The mid server is p...
