08-12-2014 07:59 AM
I'm having issues where catalog tasks are intermittently not set to active=false upon closure. I'm assuming there is an out of the box setting that sets this flag, but I'm not sure where that is to even start troubleshooting.
Thanks,
Scott
Solved! Go to Solution.
08-12-2014 08:04 AM
Hi Scott,
This is the business rule on catalog task table "Close Ticket" which sets the flag to false.
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08-30-2022 06:22 PM
mark closed rule is marked to run at updated and inserted is there anything else i need to add?
