What type of CI would video surveillance equipment be classified as?

[Eric K3]

We have many cameras deployed, most of which are IP based video cameras.

Is there an OOB CI table or category for IP video surveillance equipment? If not, should I extend a CI table? Or just create a new category in the CI accessory table?

What are your thoughts? Does anyone else have the need to keep track of Video Surveillance cameras (and the associated servers and switches) in their CMDB?

[Deepak Ingale1 · Accepted solution]

Hi Eric,

You can create your own class for particular set of equipment if it is not available OOB.

Embedded:Creating a New CMDB Class - ServiceNow Wiki

CMDB Classifications - ServiceNow Wiki

[Eric K3]

Right. What table would you extend? Network Gear seems like the best choice.

[Deepak Ingale1]

I would check what fields I require for my current table.

Then I will go for the existing table where I can find maximum of those already present.   I will extend that table then.

[The Machine]

Great advice!   Just watched a video on this by Tony Fugere from Cloud Sherpas on this topic.

Webinar Replay: The Value of CMDB Relationship Mapping: Server OSs and SNMP Hardware - YouTube

Mike