I am trying to configure the Change Request process to send the calendar invite (change.calendar.integration template) only once the Change Request has been approved (changed to appropriate state), as opposed to the invite being sent as soon as the c...
Over the course of the past month, I have seen an increase in the amount of spam received in our Production ServiceNow instance.Before it was occurring about 5 times per week. Now we receive approximately 20 spam messages per week.Is there any sort o...
I have a need to capture the contents of some files on Linux systems using Discovery probes.I succeeded in using "cat filename" for files which are openly accessible.I now need to capture some files which are secured for root access.I'm trying to u...
Is anyone experiencing issues with Discovery spiking the CPU usage to 100% on a VM?
HelloI am having issues with the Discovery of Ricoh products. What I am looking for is a MIB file for all Ricoh copiers and printers. Ricoh was kind enough to send me a PDF doc and told me to make my own MIB file, as the MIB file they have was confid...
Hi All,I have buit a probe and sensor to a Linux Machine for Discovery purpose for disk space.Command used : "fdisk -l | grep GB | awk '{print $3}' | paste -sd+ - | bc" Sudo : Required.Sometimes for a few machines we get the input from th...
Hello,I had a new developer accidentally delete the oob discovery_admin out of dev/test/prod about a week ago we just caught the error. I was able to recover it in dev, but not the other instances through the deleted records table. so I have the rela...
I have a user that has an associated role with an encryption context. The user then creates a new record and attaches a file to the record and selects "Encrypt". The record is then saved. When the record is opened back up, and the attachment is...
We are trying to execute the script below which creates a file or directory on the target CI:Invoke-Command -ComputerName ${activityInput.targetCI} -Credential $cred -ScriptBlock {Write-Host %%CreateDirectory%%New-Item c:\temp\${activityInput.directo...
So I am currently playing around with the ECC queue to grab an handle the input XML payload in case of an error on an executed Powershell script.I am running into an issue where the XML node "error" appears twice in the result. So it makes grabbing t...
Hi,I have been recently trying to use the orchestration workflow and use the Run Powershell activity to execute some commands via servicenow. I have successfully executed the commands that i desired via mid server. I have noticed that though my resul...
I'm running into an odd issue where increasing the maximum length of a string field has no effect on a table. For example, if I create a field which contains a string with a maximum length of 40, and then increase the limit to 100 after the table is ...
Dear All,I wonder if someone could point us in the right direction with our challenge.We are new to ServiceNow development, and making our first attempts ot implement a new Application. We have reeached the Workflows Definition section.In the Workflo...
Hello all,I've recently started on the 'Discovery journey'. I have tried to run discovery against a list of IP's but I always get a warning stating 'No results returned from probe':I am wondering whether this is because the Discovery plugin is not ac...
Hi,When we receive an email into our ServiceNow instance, we have an interim process that creates what we call a "ticket". The ticket is then evaluated by our NOC staff and converted to either an incident or a request. This happens most commonly on...