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Forum Posts

Does service-now have a maintenance mode?

Does anyone know if SNC has a maintenance mode? Basically we want a way to stop users from logging in during a big update or upgrade for a certain period of time. Is there a specific or best-practice way that this can be done? Thanks.

Resolved! Clarifying things regarding the gs.eventQueueScheduled() method

Hi guys, I would like to get some clarifications regarding the gs.eventQueueScheduled() method used to trigger an event in the future. I am trying to learn exactly how to do this and I am a bit confused. Consider this example: 1. Created a new field ...

Bogdan18 by Tera Guru
  • 4720 Views
  • 4 replies
  • 1 helpfuls

Which is preferable - Background or Scheduled jobs

Hi All, After going through many threads in the forum on the same topic, I would really need to know which is preferable to use. Scheduled Jobs or Background script ? Pro's of Scheduled job - Scheduler worker, asynchronous, ease to kill/cancel the jo...

Powershell Activity Output - The argument is null or empty.

Hi all, We have a powershell activity that does a change in the AD user and should pass back to ServiceNow either Pass or Fail. however every time it passes: <results probe_time="3937" result_code="0"> <result execution_time="3625" payload_processing...

Discovery failing on Windows workstations (Reverse DNS failing)

I am having issues with some of the Windows workstations not being able to be discovered in my work's environment. These machines are primarily returning with the "RPC server is unavailable" error, and it occurs most on one of the domains than the ot...

nbadano by Kilo Explorer
  • 1841 Views
  • 5 replies
  • 1 helpfuls

cisco ise integration

hello folks, i have an requirement where i need to integrate servicenow with cisco ise. i got some information but unable to join the dots. i know we can integrate with Cisco ise by using REST but, my question is where does the information falls iny ...

Jira REST Integration - How to send attachment?

Again, many thanks to John James Andersen for his work on the Jira REST interface.I have made a tremendous amount of progress on it, and have a heavily customized version of my own running for the Service Catalog. However, now the requirement has com...

garyopela by ServiceNow Employee
  • 8590 Views
  • 12 replies
  • 2 helpfuls

Subnet Discovery

Hello Team, I am working on a project where I need to discover all the Subnets and get them discovered and added to CMDB. Just wanted to check what all are the steps I need to perform for the successful discovery on all the Subnet targets. Here are t...

Amit39 by Kilo Expert
  • 2831 Views
  • 2 replies
  • 2 helpfuls

Server to Router relationship discovery?

Hi,   We discovered Server to switch relationships but not from Server to Router (or) Switch to Router relationship. Can you please advise on this request?.   Thanks & Regards, Vinil.

Vini by Giga Guru
  • 1313 Views
  • 3 replies
  • 1 helpfuls

Resolved! Discovery - how to find the IP Ranges of network segments

Hello Community,What is the best practice to find the IP Ranges for an environment which I doesn't know the ranges ?Case scenario:I have 4 different mid servers and I was provided with CLASS B network addresses.Running IP Addresses schedules I found ...

justx by Giga Expert
  • 5336 Views
  • 4 replies
  • 2 helpfuls