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Resolved! What is the best way to monitor Mid server's status?

Hi Guys,    I can see there is default Notification and events available already. I have just put my email id and observe that i got the email when MID server was down but not when it is up, however I put both the condition in Notification.   1st que...

kumaraj by Kilo Sage
  • 2648 Views
  • 3 replies
  • 3 helpfuls

Difference between Printer and Print Queue

Greetings!While running our discovery scans, we were able to discovery about 60% of the Printers in the environment (CMDB_CI_PRINTER). We also noticed that under "CMDB_CI_PRINT_QUEUE" all the "Printers" maintained by the Infrastructure team are liste...

ssuhail by Tera Contributor
  • 10083 Views
  • 5 replies
  • 4 helpfuls

Resolved! decomissioning servers and children from CMDB

we need your advice on best way to decomission main asset classes and children from CMDB.   Seervicenow provides a mechanism to remove (delete) an asset (for example a server) and all it's children.   what we want to do is to mark that device AND all...

oscarestrada by Kilo Contributor
  • 2553 Views
  • 8 replies
  • 1 helpfuls

Classification of Servers as Printers

We scanned an IP range sometime back, discovered servers and populated the CMDB classes. Now when I scan the same IP (this range has servers, network devices and workstations) and for an already discovered server, if a WMI classification fails due to...

chandra_ym by Kilo Expert
  • 1743 Views
  • 4 replies
  • 0 helpfuls

Resolved! CyberArk

What port should be open to communicate enable communication between ServiceNow and CyberArk?How frequent can we run Discovery on CyberArk( like how many times a day or after how many hours)?How long does it take to run Discovery on CyberArk (let's s...

manishs by Mega Contributor
  • 1334 Views
  • 3 replies
  • 1 helpfuls

How to display the value of a variable in jelly script

Hi ServiceNow Developers,  In jelly script how do I display the value of a variable? For instance in javascript I can use alert in a client script or gs.log in business rule or script include. I am currently debugging jelly script code and would like...

jmweli by Kilo Expert
  • 7849 Views
  • 8 replies
  • 0 helpfuls

Resolved! Credential - username naming format

Hello Everyone,I am setting up the discovery for some of our windows machine located in the remote location. I got the credential where the user name looks like in the below format .User Name - .\usernameExample - .\adminSo just wanted to check can t...

Amit39 by Kilo Expert
  • 2038 Views
  • 3 replies
  • 1 helpfuls

Resolved! Discovery Licensing

I'd like to know if someone can explain how discovery licensing works. What number does the licensing number count towards? I'm unclear on what it actually applies to and whether or not we're under or over. This is not regarding software license trac...

KB15 by Giga Guru
  • 7263 Views
  • 11 replies
  • 2 helpfuls

Discovery Experience with IBM Storage

Hi - Has anyone successfully used (CIM) discovery against the following SAN gear? Any experiences to share?IBM V7000IBM XIVIBM SVCIBM Flash 840

SNFan by Tera Expert
  • 8162 Views
  • 31 replies
  • 1 helpfuls

Resolved! List Collector function in UI Page using Jelly

Hi All,Can anyone help me on the below query of mine !I would like to create a variable of type List collector in Jelly (To select Multiple choices in a single field). Could you please help me with the options to do so if any?Thanks & Regards,Raji.