When to use Local System account and when to use this account as log in in Mid Server services?

[Swarnarghya Gho]

What is the difference in using MIDServer as Local System account and Logon as this account ?

[Alberto Consonn]

Hi,

please refer to the following official document:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0535145

Below in details the point 7. related to your question:

Back in your instance, add a new user to the User table. Assign the mid_server role to allow proper access. Best practice is to assign the mid_server role—instead of admin—for proper tracking of activities and limited access to the instance. The mid_server role inherits all other required roles.

Hope this can fit your need!

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

[Ashutosh Munot1 · Accepted solution]

Hi,

You use MID Server as Local System account then it means that you have a priviledges on that whole VM or Server and there is no specific name for that account.

Now why we use Logon account is to have authenticated integration like SCCM. Next if you want your MID Server to run under specific account with less priviledges then that can be done.

It needs read, write,create access to MID server folder. If not then it will have issues while running discovery, upgrading and restarting the machine

Thanks,
Ashutosh