ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Transformation Failed Error

Hi All, I am importing data in CMDB using Service Graph Connector for Microsoft Azure, with the help of Robust import set transformer. I have received 'transformation error' for few records, rest are processed properly.Attaching the error screenshot ...

File Transfer from ServiceNow to SFTP Server Not Working.

Hello, I'm attempting an SFTP file transfer from ServiceNow to an SFTP server from scratch. I've followed the steps outlined in this article (Article Link), but I'm encountering the following error: 'The Transport Protocol thread failed java.io.IOExc...

_gaurav_ by Tera Contributor
  • 1286 Views
  • 5 replies
  • 0 helpfuls

Threshold based monitoring using agent

Hi Folks, I have installed agents in windows systems, and need to monitor basic metrics like CPU utilization , available space etc. I want to generate events and alerts based on threshold values , for eg if CPU utilization is greater than 90% raise c...

Resolved! Alert Management Rule not executing after executed for once

I wanted to execute alert management rule to run a subflow whenever I receive a new event for an alert. I have provided below conditions but it is not triggering after one time unless alert is closed and re-opened again.Is it mandatory for an alert t...

find_real_file.png
gaurav72 by Tera Contributor
  • 1429 Views
  • 7 replies
  • 1 helpfuls

Resolved! Disable CI Class

What is the best way to disable a specific CI class from being discovered outside of the Configuration Console, like network adapters, config files, next hop routing rules, etc...? We would like to stop certain classes from being discovered, and then...

big-m0dem by Tera Expert
  • 3443 Views
  • 10 replies
  • 6 helpfuls

Data collected for GCP cloud discovery

Hello,We are currently in the process of implementing GCP cloud discovery project. I am interested in gaining clarity regarding the cloud resources that will be automatically discovered and populated in the ServiceNow CMDB. While I've reviewed Servic...

Resolved! Storage Discovery in ServiceNow

Team,We are running discovery project & need to discover different type of Storages in ServiceNow. Client have not configured SMI-S but they have native Storage Management Applications. EMC Unisphere 1.3.9.0184 - VNXHUAWEI System Device ManagerHPE - ...

Chaitanya86 by Tera Contributor
  • 3187 Views
  • 2 replies
  • 1 helpfuls

how to solve Mapping CSDM ?

I can not to able to understand " Determine the map's layout, including paths, chokepoints, open areas, and potential camping spots " can you please help me?

Sors1978 by Kilo Contributor
  • 430 Views
  • 1 replies
  • 0 helpfuls

Discovery Credentials requirements list

Hi All,  We are initiating Discovery in our environment and one of the security requirements is to list down what credentials and permissions are required for various technology types. Now i understand a lot of information is available but we will ha...

DagarB by Tera Contributor
  • 1957 Views
  • 3 replies
  • 3 helpfuls

Triggering Scheduled discovery

HI , I'm trying to trigger a scheduled discovery from script , but its not working as expected. var rec = new GlideRecord('sysauto_script');rec.addEncodedQuery('name','name=Cloud Service Account - ******');rec.query();SncTriggerSynchronizer.executeNo...

subin ps1 by Tera Contributor
  • 574 Views
  • 2 replies
  • 0 helpfuls