Hi All,We have created few Manual Service mapping in dev instance and we need to move into higher instances. Do we have any method to move using tables other than manually creating again in higher instances. Please suggest
Hi,I got an error when trying to upgrade ACC-V on Windows OS.ServiceNow explains that you need admin rights to upgrade. However, even if I set that up, the error could not be avoided.Does anyone know the cause and how to deal with this?Regards,Yuna
We have requirement in certificate management area as, Certificate renewal task should go for approval to application owner of certificate. How to find application owner value of discovered certificate?
Hi Team, There is a request from the client to integrate ServiceNow CMD and AirWatch. They would like to ensure the RF gun CI information as well. Wanted to achieve the integration via Rest API. 1) What are the pre-requisites needed to get this inte...
Hi All, Acc agent is installed on the SQL server and SQL instances are created in CMDB. I would like to monitor the SQL related parameters, could you please confirm how i can achieve. I tried with default SQL check but its not giving desired result.I...
Hi,In Agent Workspace, I open an alert, click Metric tab, page with charts cannot be loaded, saying Error 500. In Event Mangement -> Metric -> Insight Explorer, I added a CI entity which is a host with ACC installed, and drag metric to chart, but no...
Hello experts!We have multiple MID servers in our environment. One of our MID servers stop authenticating with local and externally hosted in CyberArk accounts. It basically fails at the Classification phase. There is no error on the MID server and t...
Hi Experts,How to capture events like "EC2s spun up for 3 to 5 hours and decommissioned "Could it be possible to capture event services (that exist for a short duration and outside the duration of regular discovery schedule timings) in Kubernetes dis...
Hello,I am currently seeking a solution for integrating ServiceNow with Cisco vManage. While I have explored the options available, I have not been able to locate a readily available out-of-the-box solution. I kindly request your valuable insights an...
Newly added fields are not showing in operating system drop down even after fields are added successfully and active.New fields are added in computer table.
Hi all! The Impacted Services related list on the Alert record is empty even when the CIs of its secondary alerts are properly configured to match the related CIs of the desired Service (ex. Test Service). How do I show the Test Service on the relate...
How are you dealing with parsing out Events when there is a random structure? I am trying to grab some tag value that may or may not be included and can be included in any orderThe way SN created these expression values seems to assume the content i...
Hi All,I have tried the discovery for few of the servers but it's showing the error - Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server in PROD instance.When I try to discovery the same server in DEV insta...
Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."
