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10-14-2016 06:03 AM
Hi,
i have one doubt where i have to install midserver either in my machine or clients machine to run discovery on client network??
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10-15-2016 12:28 PM
Hi Krish, you ask "If client has to configure mid server in their network then what is the use of cloud services and mean of agentless benefit"
First of all that is required is a MID or several MIDs in the customer environment that have access to the targets. These are not considered agents. Discovery using Agentless discovery because we don't require an agent on every target that needs to be discovered unlike some other discovery tools in the market. That is a huge benefit without needing to maintain 100's of 1000's of agents on all the targets.
ServiceNow is a Cloud Services provider so basically it means that all data discovered is stored in the cloud and not on system in the customer environment.
So the take away is install the MID in the customer network/datacenter as close to the targets that need to be discovered. No agents are needed on the targets and all the discovered data is stored in the customer ServiceNow instance in the Cloud.
Please mark as answered if you feel your query is fullfilled.
Thanks

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10-14-2016 11:46 AM
From a server or VM, you log into your instance and go to MID Server app. Then you download the proper OS version and once download, launch the file.
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10-14-2016 11:48 PM
I know how to get mid server from instance but my doubt is in which system i have to install and configure it.for example i downloaded mid server in my system and configured ,from my machine is it possible to discover clients/ customers network /machines??
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12-27-2016 03:37 AM
Hi Krish
If u have a mid server in your machine you can discover machines only which systems are connected to that network
and if you want to discover client machines, the client should be install mid server in their network
Finally you and client must be installed mid servers(because different networks)
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10-15-2016 06:05 AM