All,I've been battling this for quite some time and while all of the wiki's lead to SNOW discovering Oracle instances our DBAs are insisting that we capture the database as well. Here is our scenario:Oracle Database: PRODDB is clustered across 2 inst...
We are looking to refresh our mid-server infrastructure and are considering a Kubernetes containerized structure. We have two Data Centers in the US, two in the UK. Challenges: I don't really know anything about Kubernetes as I am an old school infr...
Is it possible to merge alerts that come from the same issue?For example a down machine that generates multiple alerts?What are the options for grouping multiple alerts into a single alert (not lose) to reduce the number of alerts?
Hello Team,I want to know if user is deactivated from ServiceNow , then what areas will impact like if user create scheduled job and run by showing his name, then it will run or not if user is not available in system.Like multiple area may impact or ...
IP Address in payload is null - Name: , ClassName: cmdb_ci_ip_switch, Ip Address: null, Serial Number:, SysID: null while discovering network switches. Credentials are being used however when this issue appears it is using credential less as source. ...
Hello Al, Can anyone tell me the difference between these two button on related list?
Hi, Can VDI be discovered OOTB using ServiceNow discovery. If so what are the pre-requisites for the same. Thanks.
Hello Guru, I have an issue with MID Server (Utah), I would like to use it to connect to Azure Cloud Discovery, meaning on internet.I have set-up a proxy server but as the Servicenow instance is hosted in a private cloud, the MID is not able to conne...
Hi All,I want to add a custom step in the extension section of Azure resource inventory pattern to pull the custom values using rest API call and then map the json values in a target table field . How can I achieve this using discovery pattern?If som...
What's the best practice for using Applicative Credentials for discovering the Oracle databases and MQ Servers. How it could be configured in ServiceNow instances and does they integrate with PAM automatically once created in MID servers. Please advi...
Hello ServiceNow friends, I'm trying to utilize a decision table to pick out up-to 5 approvers. There are potentially 50+ approvers across 50+ conditions. Some approvers repeat across the conditions. Some conditions are repeated to accommodate multip...
Hello all, I'll start working with ITOM in couple of months, and I want to manage all computer peripherals via ITOM.Computer peripherals - docking station, monitors, keyboard, mouse etc. There is possible via ITOM to find all assets that connected to...
Hello, Community, Can I add an entry to the table "MID Server Application" [ecc_agent_application]? If I can add an entry to this table, the additional entry allows me to force Discovery to run on a specific MID Server when I launch Discovery from a ...
Hi folks, We are having issues where our AWS findings (x_126749_aws_sc_finding) are not updating. We have findings in SNOW that were originally imported by AWS Service Management Connect as ACTIVE, but once they get ARCHIVED, they don't reflect in SN...
Hi,due to a security assessment we would like to know how complex the randomly generated password of the default service user "servicenow" is that is created during installation of ITOM Agent Client Collector. We are interested in details about the c...
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