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Netapp Storage Discovery failing in Identification Phase

Hello, We have configured SNMPV3 and Basic Auth credentials but discovered failed in Identification phase. Got the error "Identifier: validation error: cmdb_ci_storage_server: missing mandatory fields: cim_object_path" . After updating glide.required...

bsandy583 by Tera Contributor
  • 697 Views
  • 1 replies
  • 0 helpfuls

Setting up Microsoft Automation for Certificate Management

We've initiated the process for Microsoft Automation for Certificate Lifecycle Management. To proceed, we need to establish the following setup:Permissions for Microsoft Gateway User:Configure CredSSP on the Certificate Authority (CA) and MID Server....

Alert Colleration rule

Can you please give me an example of all these properties how it works with explanation. I tried to create alert correlation rule for ci but it's not working 

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Community Alums by Community Alums  
  • 650 Views
  • 2 replies
  • 0 helpfuls

Discover Datacenter/Zones/Rack

I am new to discovery,We wan to discover the Data center/zones/racks...,what type of credentials and probes/sensor will trigger for capturing the data.

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varalakshmi1 by Kilo Contributor
  • 4379 Views
  • 5 replies
  • 1 helpfuls

Issue with service graph connector for SolarWinds

Hello Experts , I am facing an issue while working on service graph connector for SolarWinds. Do I need to makes changes in the SolarWinds credential ? Or Is it something when https call is made via mid server (up and running in my dev instance)fails...

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Jha by Kilo Contributor
  • 3215 Views
  • 8 replies
  • 0 helpfuls

To Validate FQDN using nslookup

I have a requirement like i need to validate fqdn field on the catalog form which is string type.EX: www.google.com - need to show truewww.sqrfgtt.com - need to show falseI thought of using sn_dns.DNSResolver class but it is not working. Can we use a...

Exclude Discovery items from clone

Multiple departments in our company make use of the same ServiceNow instance. One of those departments wants to clone down from the production instance to the QA and DEV instances. My team owns the Discovery and Configuration/CMDB modules. We want to...

rgu by Tera Contributor
  • 2454 Views
  • 4 replies
  • 2 helpfuls

Ignore serial number attribute in VMware Probes

Hi - When ESX servers get discovered during vCenter discovery one of the probes populates the Serial Number field on the ESX server. These are generally incorrect (start with VC###), and we want to manually populate them using our deployment software...

MMGF by Tera Contributor
  • 699 Views
  • 2 replies
  • 0 helpfuls

Exclude Discovery Pattern per device or schedule

Hello, i have a bunch of Oracle Databases on Linux which should not be discovered because they are third party and we dont have any DB User access to those. At the moment the Linux Discovery connects via SSH, recognizes the Oracle Processes and tries...

Tone1 by Tera Guru
  • 2194 Views
  • 5 replies
  • 0 helpfuls