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10-14-2016 06:03 AM
Hi,
i have one doubt where i have to install midserver either in my machine or clients machine to run discovery on client network??
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10-15-2016 12:28 PM
Hi Krish, you ask "If client has to configure mid server in their network then what is the use of cloud services and mean of agentless benefit"
First of all that is required is a MID or several MIDs in the customer environment that have access to the targets. These are not considered agents. Discovery using Agentless discovery because we don't require an agent on every target that needs to be discovered unlike some other discovery tools in the market. That is a huge benefit without needing to maintain 100's of 1000's of agents on all the targets.
ServiceNow is a Cloud Services provider so basically it means that all data discovered is stored in the cloud and not on system in the customer environment.
So the take away is install the MID in the customer network/datacenter as close to the targets that need to be discovered. No agents are needed on the targets and all the discovered data is stored in the customer ServiceNow instance in the Cloud.
Please mark as answered if you feel your query is fullfilled.
Thanks
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10-17-2016 05:25 AM
Hi Krish,
Cloud Services is for storing in the cloud rather than creating a separate DC for it. ServiceNOW provides that kind of platform.
In general an agent needs to be installed in servers and others to get it discovered. However by configuring a MID Server in their network helps them do the job.
Please mark as answered if you feel your query is fullfilled.
Thanks.

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06-25-2019 11:53 AM
In short, Always Install MiD Server close to Client Network for Discovery.