Hello, I have a question What happens if the credential affinity fails? For example, suppose you discover a device from IP 1.1.1.1.It has five credentials tied to an alias, and one of those credentials has an affinity created.If you change the userna...
Hello,Has anyone had success discovering VOIP devices? Specifically VOIP handsets.
As per above. If so, please share any information on how you did it. Thanks
I'm trying to set up Nutanix Discover as per below doc. https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mapping/reference/nutanix-pattern.html While running discovery, i'm getting Prism element details bu...
Hi Team I need to re-install a MID server on a host as part of troubleshooting. Could someone please let me know if re-installation of MID server on same host, will change the IP address of the MID server? Best Regards,Nav
I have a requirement that needs to create multiple Cloud Service Account records with the same Account ID (Subscription ID in Azure) but different Discovery Credentials. Basic setup would be like below. Service Principal A (Account ID: XXXX) -> Crede...
Hi When selecting a delegate to approve requests in ServiceNow, the delegated person's name should appear on the approval page instead of the original user's. will it be possible?
Hello,I'm trying to filter a database reference using the "matches regex" criteria. I can't figure out how to get this feature to work. I've tried enclosing my regular expressions in single quotes, double quotes, forward slashes, and so on, but nothi...
Hi, We have configured Discovery for Service maps in our environment. During discovery, the Parent Application service map which has a child application service as a node in the map, it is also discovered again and again. [Child application is scanne...
Hi, We have a 2 node Oracle DB cluster. When we run discovery for one node, it also fetches other nodes ASM instance and populates cmdb. Executing SSH command: export TNS_ADMIN=/u01/app/19.3/grid/network/admin;export ORACLE_BASE=/u01/app/19.3/grid;e...
Hi There, I am trying to achieve callouts functionality from an alert. As we know that we can trigger callout flows from Callout Trigger rule but alert table is not showing in Trigger rule.Is there any way you can use existing from which triggers cal...
Customer is having single application but having on-prem CIS and cloud based CI.Means there is one https entry point based and 1 tag based map.Custom wants a single map for both so I have tagged on-prem CIs with the tag that tag based discovery is us...
Can't find BMC discovery for monitoring server Hardware.Is it possible to discover Server BMC(Baseboard Management Controller)?
Hi All,I can find below examples of sending parameters from payload to PowerShell scripts as individual arguments. But I am not able to find sending parameters to function inside the PowerShell script like "function (param1, param2)"Please help me ...
Hi, I have the filter conditions with me for which we do not want the alerts in Servicenow. As per discussion, we came to the conclusion that we need to create an Ignore Event Rule. Can anyone please guide on how to create an ignore event rule? Than...
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