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Resolved! SG/ETL/Robust import set transforms

Hello. Could you please provide an answer to the below:  The SCCM Service Graph connector has been working well, but the only issue that we have with it is that we have one specific field that is not blanking out the corresponding field on the server...

Amber Kearn by ServiceNow Employee
  • 1043 Views
  • 2 replies
  • 1 helpfuls

Azure scale sets pattern is not getting executed

I've upgraded Discovery and ServiceMapping pattern plugin to latest version 1.12.0 but "Azure - VM Scale Set (LP)" discovery pattern is not getting triggered. For AWS also, scale set pattern is not getting triggered. I've synced patterns to MID serve...

ML Based Service Mapping

Hi, So i have the list of ML powered candidates but not an easy task to identify the possible application. Next is the All Suggested Application lists which has the possible group names. Each entry has an option to "Discover application "but it never...

Anand D by Tera Contributor
  • 2108 Views
  • 3 replies
  • 0 helpfuls

Resolved! Service Mapping

Hello everybody, I'm learning how to use Service Mapping but there's just something I can't manage to understand.  I've installed a MID Server on my laptop and installed a Virtual Machine on which I installed Ubuntu and 2 database instances (MySQL an...

Fares1 by Kilo Expert
  • 2377 Views
  • 9 replies
  • 6 helpfuls

Create Incident through inbound SMS send to twilio

Hi,I have got a new requirement where I need to integrate our Service Now Instance with Twilio:We have configured the below functionality -1. Activate the Notify Plugin and get the Twilio number configured2. Send SMS when a new Incident is created or...

Community Alums by Community Alums  
  • 3883 Views
  • 8 replies
  • 3 helpfuls

Multiple Incidents are created for the same events

Hi Problem Statement:  Multiple incidents are created for the same issue (Disk Warning Usage) through windows cluster; instaed of creating one incident from the cluster they are creating the incidents from all the servers.What is happening in the Sys...