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What is CI Catalog?

I am hearing this word frequently from clients "CI Catalog". What is the meaning and what it is meant for? Do we have any feature called CI Catalog? or it is just a name that was provided generally to request items for Configuration Items? Could you ...

Mihir Y by Tera Contributor
  • 429 Views
  • 1 replies
  • 0 helpfuls

Resolved! Guide to Troubleshooting ServiceNow Discovery Issues

Guide to Troubleshooting ServiceNow Discovery IssuesOverviewWhile managing ServiceNow Discovery, various issues related to host connectivity, credential verification, and service configurations may arise. Below are some common discovery errors encoun...

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Selva Arun by Mega Sage
  • 9205 Views
  • 4 replies
  • 1 helpfuls

Resolved! CMDB classes targeted for ACC

Hello All, I need the detail of CMDB classes and attributes which are populated via Agent Client controller.We have such mapping for Discovery, SG-Tanium, SG-SCCM in product document, but I am unable to find for ACC.Can any one help me with this info...

anand9 by Tera Expert
  • 925 Views
  • 1 replies
  • 1 helpfuls

SNMP probe timed out. Target is either unreachable or there are no valid credentials for it.? I verified IP is pingable(reachable), There are valid SNMP credentials. What else to be verified?

SNMP probe timed out. Target is either unreachable or there are no valid credentials for it.? I verified IP is pingable(reachable),  There are valid SNMP credentials. What else to be verified?

MECM and CMDB

My team was told we needed to purchase additional licenses to pull MECM data into the CMDB.  I can't find any info on this and our rep doesn't know either.  Do you know what licensing is required to pull MECM data in? Thank you for any info.