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Certificate Management Incident Creation Question

Hello, We have certificate management running and its creating renewal tasks.  We would like to turn on the ability to create incidents when the certificate expires.  I know where to turn on this property but was wondering will this create an inciden...

Brandon25 by Tera Contributor
  • 704 Views
  • 1 replies
  • 0 helpfuls

Transaction time out

Hi All, There is a list view ui action created in our project. UI action merges number of records on list view and deactivate merged records and create new resultant record with few details of merged records. UI action is working fine for leaser numb...

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Resolved! Excluding EUCs in ITOM discovery

Hello, We are going to use SCCM for EUCs and ITOM-Discovery for data center discovery. But discovery finds all ip enabled devices means it will discover and update all EUC data as well in to ServiceNow. How can we exclude EUCs data in ITOM discovery ...

NMAP Credentialess discovery changing CI class

In testing to enable NMAP discovery, we noticed that it will change the class of some of the CI's we have from say AIX Server to Hardware.  Hardware appears to be the default.  Now granted the items it changes are usually manually created CI's at som...

John Skiba by Tera Contributor
  • 871 Views
  • 5 replies
  • 0 helpfuls

Reset AD User Password - Flow designer

Hi,I created a catalog item allowing users to reset the Ad password using the Microsoft AD Spoke. this was working perfectly. but the issue is the Reset Ad password is accepting the password 2way encrypted field as input So in the flow,1)I have creat...

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Issue with the Discovery of Nutanix Clusters

Hello Experts , I have gone through most of the  available posts on the community based on the keywords related to Nutanix Discovery but still it's very confusing for me . Could anyone please advise and guide me with the detail steps in order to succ...

Jha by Kilo Contributor
  • 1278 Views
  • 5 replies
  • 0 helpfuls

Discover Meraki devices(MR44, MR46 & MR56) in WAP Table

Hi all, Could you please help me, to discover Meraki devices (MR44, MR46 & MR56) in Access Point table instead of "IP Switch" table(OOB Functionality). I searched and mostly I could find, need a custom pattern for it, also I could not find OID for th...

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Arpit_S by Tera Contributor
  • 1964 Views
  • 4 replies
  • 1 helpfuls

ServiceNow consumption of raw Azure metric data

Hello,We have been asked monitor an Azure app with ServiceNow.Suggestion by the Azure development team is to use a "Function App Alert Rules" to be triggered on a certain metrices - my question is can we read the raw metric data from ServiceNow into ...

Nosey by Tera Contributor
  • 320 Views
  • 1 replies
  • 0 helpfuls